Site IT Engineer – Inverter Assembly Operations

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🕒 Junho 4

🌵 Arizona – Remoto

🌵 Arizona – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Suporte de TI

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Nextracker Inc.

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2013

⚡ Energia

🔧 Hardware

🤝 B2B

Energy • Hardware • B2B

A Nextracker Inc. é uma fornecedora de soluções de energia solar que projeta, fornece e apoia projetos solares em escala utilitária desde a concepção até a operação. A empresa entrega hardware especializado em rastreamento solar, logística de instalação, treinamento e suporte contínuo às operações, e combina equipamentos comprovados em campo com "inteligência solar" orientada por dados para melhorar o rendimento, acelerar implantações e garantir performance confiável em ambientes desafiadores ao redor do mundo.

Descrição

• Endpoint & Device Support: Image, deploy, and maintain laptops and desktops for site staff — engineers, supervisors, quality, and front office. • Configure and support ruggedized handhelds, barcode scanners, RFID readers, and tablets. • Manage device inventory, spares pool, and break-fix swap-outs to keep both office staff and the production line running. • Network & Firewall: Install, configure, and maintain switches, access points, and cabling across the plant. • Support industrial wireless coverage on the floor — surveys, AP placement, troubleshooting. • Connect and support test stations (HiPot, functional test, burn-in), torque tools, vision systems, and other production equipment to the network and MES. • Run the site's local helpdesk: own the ticket queue, triage, resolve, and escalate appropriately. • Provide walk-up and floor-side support to all site personnel.

🎯 Requisitos

• 5+ years of hands-on IT support experience, ideally in a manufacturing, warehouse, lab, or other operational environment. • Solid endpoint support skills across laptops, desktops, and shop floor devices: Windows imaging and troubleshooting, Active Directory basics, MDM tools, printer support. • Local helpdesk experience — running a ticket queue, prioritizing competing requests, and communicating clearly with end users. • Working knowledge of networking fundamentals: TCP/IP, DHCP, DNS, VLANs, switch port configuration, Wi-Fi troubleshooting. • Comfort with firewall basics — reading rules, making approved changes, reviewing logs. • Hands-on mentality: you are comfortable pulling cable, mounting hardware, and working in IDFs and on the production floor. • Strong customer-service orientation and ability to communicate clearly with operators, engineers, and managers. • Willingness to be on-site, on-shift, and on-call as needed to support production. • Experience supporting shop floor systems: scanners, label printers, ruggedized devices, test station PCs, kiosks (strongly preferred). • Exposure to MES, SCADA, or other manufacturing applications — even as an end-user supporter (strongly preferred). • Experience with Cisco, Aruba, or Meraki networking gear (strongly preferred). • Experience with Fortinet, Palo Alto, or similar firewalls at an administrator level (strongly preferred). • Familiarity with Zebra label printers and barcode/RFID hardware (nice to have). • Basic scripting (PowerShell, Python, or batch) for automating routine tasks (nice to have).

🏖️ Benefícios

• None stated