Director of Outlet

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🕒 Fevereiro 3

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Logo of Noble House Hotels & Resorts

Noble House Hotels & Resorts

1001 - 5000 funcionários

🍽️ Alimentos e Bebidas

💼 Consultoria

📦 Logística

Food & Beverage • Consulting • Logistics

Com uma filosofia que enfatiza localização, distinção e alma, a Noble House Hotels & Resorts é construída sobre uma cultura de serviço intransigente para nossos clientes. Como líderes no setor de hospitalidade, é crucial para o nosso sucesso incutir em nossos colaboradores a habilidade inata de reconhecer as necessidades dos nossos clientes – capacitando-os com a habilidade e autoridade para superar as expectativas até mesmo dos nossos hóspedes mais exigentes.

Descrição

• Assist in the development and implementation of food and beverage policies, procedures, and standards. • Oversee the day-to-day operations of the resort's four dining outlets, including restaurants, bars, and any other food and beverage venues. • Collaborate with chefs, restaurant managers, and other staff to maintain high-quality food and service standards. • Ensure a high level of guest satisfaction by maintaining service standards, addressing guest concerns, and continually seeking ways to enhance the overall dining experience. • Monitor and evaluate guest feedback and implement improvements as necessary. • Supervise and provide leadership to food and beverage staff, including training, scheduling, and performance management. • Foster a positive and collaborative work environment that encourages teamwork and professional growth. • Collaborate with the procurement team to manage inventory levels, order supplies, and control costs. • Ensure proper storage and handling of food and beverage items in compliance with health and safety regulations. • Monitor and enforce health and safety standards, sanitation guidelines, and regulatory compliance. • Conduct regular inspections of dining outlets to ensure cleanliness, organization, and adherence to quality standards. • Hire, train and direct new associates and assist in associate terminations.

🎯 Requisitos

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field, required. • Seven or more years of experience in food and beverage management, with at least 3 years in a leadership role in a resort or luxury hotel setting. • Strong leadership and team management skills, with experience in recruiting, training, and developing staff. • Ability to work in a fast-paced environment and handle multiple tasks and priorities. • Strong attention to detail and a commitment to maintaining high standards of service and cleanliness. • Professional appearance and presentation required. • Knowledge of and skill in using computer software, including MS Word/Excel/Outlook, POS.

🏖️ Benefícios

• Health insurance (medical, dental, vision) • 401k plan with employer matching • On-Demand Pay – Your Pay before Payday • Paid Time Off • Holidays • Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide

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