Global Partner Programs and Operations Manager

🕒 6 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $160.000 - $180.000 / ano

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

⚙️ Operações

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Nozomi Networks

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2013

🏭 Manufatura

🎖️ Defesa

📦 Logística

Manufacturing • Defense • Logistics

Nozomi Networks é uma provedora líder de soluções de cibersegurança industrial, oferecendo inteligência de ativos, detecção de ameaças e insights orientados por IA sem precedentes. Especializada em cibersegurança para Tecnologia Operacional (OT) e Internet das Coisas (IoT), a Nozomi Networks disponibiliza soluções como gestão de inventário de ativos, detecção e resposta a ameaças, gestão de riscos e vulnerabilidades e monitoramento contínuo da rede. A empresa atende a uma ampla gama de setores, incluindo energia, manufatura e serviços públicos (utilities), garantindo a proteção de seus sistemas ICS e SCADA. A Nozomi Networks é reconhecida por sua profunda expertise na proteção de infraestrutura crítica e de tecnologia operacional, com forte conformidade com padrões de cibersegurança.

Descrição

• Own the Nozomi Networks Partner Program end to end, including its structure, benefits, incentives, policies, and operational processes • Define the multi-year partner program strategy and roadmap, benchmarked against competitive OT/IoT and adjacent security vendor programs • Shape distributor program tiers and economics and launch emerging programs such as an Authorized Assessment Partner track • Design and govern the partner tier model, including qualification criteria, benefits, discounts, advancement/demotion mechanics, annual reviews, and partner-facing scorecards • Run structured partner feedback through a partner advisory council, NPS/CSAT, or similar mechanism • Design and maintain the partner enablement curriculum, competency and certification requirements, and partner LMS content calendar • Own the partner portal, self-service resource center, deal-registration workflow, and PRM UX/roadmap with IT and the PRM vendor • Build and publish program guides, benefit summaries, logos, badges, and partner-facing communications • Launch and manage the Partner Rewards Program and SPIFF campaigns • Manage MDF, NFR, partner training allowances, and certification-linked benefits • Own partner portal terms, conditions, and program policies with Legal; lead annual partner reviews, onboarding, tier changes, and offboarding • Maintain internal Partner Program processes and procedures and champion Salesforce data hygiene • Track partner program metrics and build reporting and financial models, delivering insights and recommendations to channel leadership and executives • Equip Partner Account Managers with tools, templates, and communications • Support partner marketing, swag and recognition programs, and industry award submissions • Promote transparency, trust, and accountability

🎯 Requisitos

• 7+ years of experience in channel or partner programs, channel operations, or alliances at a B2B technology company; cybersecurity experience strongly preferred • Proven track record designing and launching global partner programs, including tiering, benefits, discounts, MDF, NFR, and incentive/SPIFF programs • Working knowledge of two-tier distribution models, reseller and MSSP economics, and partner contracting • Strong operational and analytical skills, including advanced Excel and program financial modeling • Hands-on experience with Salesforce and partner relationship management (PRM) or partner portal platforms • Exceptional written communication, with the ability to turn complex policies into simple, publish-ready content • Ability to lead cross-functional initiatives with Legal, Finance, Marketing, and Sales without direct authority • Comfort operating across time zones and cultures with a global partner base • A bias for simplicity, structure, and scalable processes • Ability to operate in high-trust, high-confidentiality environments • Successful candidates will be subjected to background verification checks

🏖️ Benefícios

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) plan with employer matching program • Flexible paid time off • Paid holidays • Paid parental leave • Health & Wellness benefits • Financial benefits • Work-Life Balance benefits • Unparalleled Flexible Time-Off

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