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Infrastructure Solutions Architect – OEM

🕒 Setembro 18

🤠 Texas, Virginia – Remoto

infoinfo

💵 $152.000 - $287.500 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💻 Engenheiro de Soluções

🗣️🇺🇸🇬🇧 Inglês obrigatório

De onde vem esta vaga

Publicada na página de carreiras da NVIDIA, não em um site de vagas

Vista pela primeira vez pelo Remote Rocketship Setembro 18

Ainda aberta no site da NVIDIA. Verificada 20 horas atrás.

Logo of NVIDIA

NVIDIA

10.000+ funcionários

Fundada em 1993

🏥 Saúde

🏭 Manufatura

🤖 Inteligência Artificial

Healthcare • Manufacturing • Artificial Intelligence

A NVIDIA é uma empresa de tecnologia líder, especializada em computação acelerada e inteligência artificial. A companhia é pioneira em avanços em unidades de processamento gráfico (GPUs), computação em nuvem, data centers e realidade virtual, com foco nos setores de games, automotivo, saúde e robótica. As inovações da empresa, como o NVIDIA Omniverse, transformam processos digitais tradicionais ao viabilizar simulações de alta fidelidade e tarefas de renderização. Suas aplicações abrangem diversos setores, desde veículos autônomos com o NVIDIA DRIVE até soluções de saúde com o NVIDIA Clara, além de análises e fluxos de trabalho impulsionados por IA.

Descrição

• Serve as the senior technical point of contact for OEM Federal deployments of NVIDIA GPU-accelerated platforms, including PCIe GPUs, HGX, and MGX systems • Address blocking issues for OEM Federal deployments • Own customer issues end to end, prioritizing platform, firmware, and workload problems • Drive issues through OEM support tiers into NVIDIA engineering with logs and reproduction details to identify root causes • Follow through with customers until resolution • Establish and complete diagnostic, RMA eligibility, and replacement procedures for Federal deployments • Handle situations where failed hardware and logs must remain on-site at customer facilities • Navigate FedRAMP, IL5/IL6, and air-gapped SCIF environments • Help customers meet sanitization and chain-of-custody requirements for hardware returns • Partner with OEM Federal support and services teams to reduce blocking issues and unnecessary dispatches • Detail failure signatures to build the Federal knowledge base • Apply AI tools where the environment allows

🎯 Requisitos

• Must be a U.S. citizen • Must possess and maintain an active U.S. Government TS/SCI clearance • Certain Intelligence Community customer assignments may require a current U.S. Government-administered Counterintelligence Scope or Full Scope Polygraph • BS or MS in Computer Engineering, Electrical Engineering, Computer Science, or equivalent experience • 5+ years of engineering experience on multi-GPU platforms • At least 3 years in a customer-facing support, field engineering, or blocking issue role • Strong system software expertise across firmware, BIOS, kernel, drivers, and operating systems • Ability to troubleshoot, optimize, and customize Linux environments for AI/ML workloads • Expert knowledge of data center infrastructure, including x86/ARM systems, high-performance storage, and low-latency networking (InfiniBand/RDMA) • Professional-level communication and organizational skills • Ability to adjust to the technical level of the audience, stay calm and focused in negative situations, and drive issues through to closure • Up to 35% travel to customer, partner, and data center sites, including secure facilities • Occasional weekend and holiday coverage • Proven experience with Dell PowerEdge GPU servers and Dell management software (OpenManage, APEX) • Familiarity with Dell support and blocking-issue processes • Direct experience supporting DoD, Intelligence Community, or Civilian agency deployments • Proficiency in Python • Proficiency in C/C++ for platform OS, firmware, and driver work • Experience with Docker, Kubernetes, Slurm, NCCL, and MPI • Experience analyzing performance of distributed GPU-accelerated workloads

🏖️ Benefícios

• Equity • Benefits

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