Senior Enterprise Account Executive

🕒 Julho 30

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Observe.AI

51 - 200 funcionários

Fundada em 2017

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

Observe. AI é uma plataforma de IA empresarial especializada em inteligência de conversação para melhorar operações em centrais de atendimento. A empresa oferece soluções avançadas para assistência em tempo real a agentes, otimização de desempenho e treinamento de agentes, e monitoramento de conformidade, visando capacitar equipes de atendimento ao cliente e impulsionar o sucesso organizacional por meio de seus Agentes VoiceAI e automação alimentada por IA. A plataforma ajuda as empresas a avaliar 100% das interações com clientes, melhorar a satisfação do cliente e aumentar a receita enquanto reduz os custos operacionais, sendo particularmente benéfica para indústrias como serviços bancários e financeiros, bem como seguro de saúde.

Descrição

• Own Your Territory Like a CEO • Build and execute territory strategy across enterprise accounts. • Maintain 4–5x pipeline coverage and deliver predictable outcomes. • Navigate large matrixed organizations with technical and business stakeholders. • Lead Complex, Technical Enterprise Sales • Own multi-threaded sales cycles involving automation, architecture, workflows, security, and ROI. • Use advanced sales methodologies (MEDDPICC, Command of the Message, Challenger, SPICED). • Develop champions and create urgency across C-suite, operations, and IT. • Operate With Modern Sales Tools + GenAI • Leverage a modern sales tech stack (Salesforce, Gong, Outreach, ZoomInfo, 6sense, Clari). • Use GenAI tools + Observe.AI’s intelligence platform to: • Accelerate research, account penetration, and personalization • Build repeatable outbound motions • Multiply productivity beyond 1 + 1 = 2 • Strengthen MEDDPICC documentation and deal strategy • Enhance storytelling, ROI models, and executive communications • Build & Scale the AI Agent Motion • Establish repeatable patterns and industry playbooks. • Provide structured insights to Product, Engineering, CX, and Marketing. • Influence roadmap direction based on customer workflows and technical needs. • Operational Excellence • Forecast accurately using Commit, Strong Upside, Upside, Pipeline. • Drive account planning and expansion strategy. • Execute land → expand → transform motions inside enterprise organizations.

🎯 Requisitos

• 7+ years in enterprise SaaS with complex, technical sales cycles. • Track record closing high six- and seven-figure enterprise deals in the last 3 years. • Designing and executing complex deal strategies and technical sales campaigns • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence • Working cross functionally with Engineering, Product Management, Marketing, and other relevant departments • Experience selling AI/ML, automation, workflow, infrastructure, or security platforms a major plus. • Expertise in executive selling, multi-threading, and influencing transformation.

🏖️ Benefícios

• Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership • Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents • Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best. • Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work. • 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings • Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth • Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs • Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees • Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.

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