Director, Technical Assistance Center

🕒 Julho 28

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OCHIN, Inc.

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1001 - 5000 funcionários

Fundada em 2000

💼 Consultoria

🏥 Saúde

🤝 Sem Fins Lucrativos

Consulting • Healthcare • Non-profit

A OCHIN, Inc. é uma consultoria em TI de saúde sem fins lucrativos que colabora com organizações de atendimento rural e comunitário em todo os Estados Unidos para promover um cuidado equitativo e integral à pessoa. Por mais de 25 anos, a OCHIN tem fornecido acesso a uma plataforma de EHR compartilhada e soluções de conhecimento integrado, oferecendo TI em saúde, treinamento de força de trabalho, consultoria operacional/financeira, pesquisa e defesa para melhorar a qualidade clínica, o bem-estar dos profissionais de saúde e a sustentabilidade para sua rede nacional de provedores de saúde comunitária.

Descrição

• Own end-to-end accountability for contract execution, ensuring all deliverables, milestones, and reporting requirements are met on time and within scope • Establish and operationalize a centralized technical assistance delivery model, including governance, intake, triage, service pathways, and performance management • Lead cross-functional coordination across program management, service delivery teams, platform/infrastructure, and data/reporting functions • Serve as the primary internal lead for coordination with external partners, subcontractors, and stakeholders to ensure alignment and execution • Oversee performance monitoring and reporting processes, ensuring accurate data capture, analysis, and communication aligned to contractual and regulatory expectations • Identify risks to delivery (timeline, scope, staffing, partner coordination) and proactively implement mitigation strategies • Drive continuous improvement of service delivery models, incorporating feedback, data insights, and lessons learned • Support staffing strategy and team development to ensure capacity and capability to meet program demand and scaling requirements • Other duties as assigned

🎯 Requisitos

• Bachelor’s degree in healthcare administration, public health, business, or related field, or equivalent experience • 8–10+ years of experience leading complex programs, contracts, or service delivery models • Demonstrated experience managing large, multi-stakeholder initiatives with accountability for timelines, deliverables, and outcomes • Experience leading cross-functional teams and coordinating across internal and external partners • Strong operational leadership with the ability to translate strategy into execution and drive measurable results

🏖️ Benefícios

• Comprehensive range of benefits • COVID-19 Vaccination Requirement