Operations Administrator

Vaga não está no LinkedIn

🕒 Março 18

🤠 Texas – Remoto

🤠 Texas – Remote

💵 $1.500 / mês

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

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Offshore Launch

SiteLinkedInTodas as Vagas

1 - 10 funcionários

Fundada em 2023

🤝 B2B

☁️ SaaS

B2B • SaaS • AI

Offshore Launch é uma empresa que oferece serviços de assistente virtual impulsionados por IA para ajudar empresas a delegar tarefas administrativas e otimizar suas operações. Aproveitando talentos globais, a Offshore Launch oferece economias significativas de custos, eficiências operacionais e promove um ambiente de trabalho produtivo onde as equipes locais podem se concentrar em trabalhos de alto impacto. Sua abordagem única inclui a integração de profissionais de carreira experientes nas equipes de clientes, juntamente com treinamento contínuo e ferramentas de IA para aumentar o desempenho.

Descrição

• Answer incoming phone calls. • Manage guest communication via the Hostaway App, ensuring smooth check-in and check-out experiences. • Ensure renters complete required registration processes based on property guidelines (e.g., pool access, property entry requirements). • Email and track completion of required forms for select properties before guest arrival. • Create and manage digital forms (Excel, Word) to streamline registration and property management processes. • Provide timely guest support, responding to inquiries and assisting with check-in and check-out procedures. • Keep property listings updated on the website, ensuring accurate availability, pricing, and details. • Maintain records of property details, including amenities, guest requirements, and any updates to property features. • Coordinate with the property manager on maintenance requests, operational tasks, and guest-related concerns. • Marketing admin tasks include posting to social media and updating the website as needed.

🎯 Requisitos

• 2+ years experience in property management, hospitality, or administrative support. • Strong organizational and communication skills, with a focus on handling guest interactions professionally. Minimal accent preferred. • Proficiency in Excel, Word, and online form creation tools for tracking and managing guest information. • Ability to manage multiple properties and efficiently track guest requirements. • Familiarity with short-term rental platforms and booking systems (e.g., Hostaway). • Comfortable coordinating check-ins, check-outs, and guest registrations across various properties. • Tech-savvy and quick to learn new software tools for property management operations. • Ability to work remotely and independently while maintaining high service standards.

🏖️ Benefícios

• Up to $1500/mo depending on experience • Annual bonus up to 150% of one month's salary, contingent on quarterly performance scores • 13th month pay • Performance-based bonuses • Comprehensive HMO policy, including dependents