Tech Lead

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🕒 3 dias atrás

🗣️🇺🇸🇬🇧 Inglês obrigatório

Azure

DNS

Firewalls

Switching

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Logo of On Call Compliance Solutions

On Call Compliance Solutions

11 - 50 funcionários

Fundada em 2003

🔒 Cibersegurança

📋 Conformidade

🤝 B2B

Cybersecurity • Compliance • B2B

A On Call Compliance Solutions é uma empresa de gerenciamento de TI e cibersegurança que fornece serviços tecnológicos "Feitos Para Você" ("Done For You") para pequenas e médias empresas. Eles oferecem gerenciamento de TI, soluções em nuvem, backup/recuperação e continuidade de negócios, telefonia gerenciada e sites, além de marketing na internet, com forte foco em cibersegurança e conformidade regulatória (DFARS/NIST SP 800-171/CMMC, HIPAA, ITAR/EAR). Operando em escritórios em Tallahassee, Jacksonville e Virginia Beach, eles fornecem gestão de TI proativa e consultoria de conformidade a preço fixo, ajudando os clientes a evitar violações e manter operações contínuas.

Descrição

• Proactively administer and maintain client environments, including Windows Server, Active Directory, Microsoft 365, Entra ID/Azure AD, virtualization platforms, backup systems, and core infrastructure; keep systems healthy, patched, monitored, and operating with minimal recurring issues and downtime. • Own escalated support tickets and infrastructure tasks from diagnosis through completion, including root-cause troubleshooting, permissions, onboarding/offboarding, server maintenance, line-of-business application support, and small-to-mid-sized technical projects; document work clearly and communicate effectively with clients and internal teams. • Improve client security and resilience by enforcing standards for patching, MFA, endpoint hygiene, backup verification, disaster recovery readiness, system documentation, and change control; identify risks early and recommend practical remediation steps that improve stability, security, and long-term service quality. • Other relevant duties as assigned.

🎯 Requisitos

• 3+ years of hands-on systems administration, infrastructure support, or MSP engineering experience • Strong experience with Windows Server, Active Directory, Microsoft 365, DNS, DHCP, virtualization, backup/recovery, and endpoint management • Working knowledge of networking fundamentals, including switching, routing, VPNs, firewalls, and remote access • Experience with ticket-driven service delivery, documentation, patch management, and proactive maintenance • Strong troubleshooting skills with the ability to communicate clearly to both technical and non-technical users.

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