Manager, Consulting Services

🕒 Agosto 21

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

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OneSource Virtual

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2008

💼 Consultoria

🏥 Saúde

📦 Logística

💰 Series B em 2015-06

Consulting • Healthcare • Logistics

A OneSource Virtual é um fornecedor líder de soluções de business process as a service (BPaaS) personalizadas para clientes Workday. Eles se especializam em automatizar tarefas administrativas relacionadas à folha de pagamento, administração de benefícios e serviços de finanças e contabilidade. Com forte foco em precisão e suporte proativo, a OneSource Virtual ajuda organizações a maximizar seu investimento em Workday, permitindo que recapturem recursos internos e otimizem processos por meio de serviços especializados e tecnologia inovadora.

Descrição

• Serve as functional leader for the Consulting Services team, driving consistency, structure, and accountability • Cultivate a high-performing team culture and empower individuals to grow • Advise Services Consulting leadership on strategic planning and execution • Build and improve delivery frameworks, onboarding playbooks, and internal workflows • Identify bottlenecks and lead operational streamlining and scalability initiatives • Track, report, and improve utilization, delivery timelines, project health, and customer satisfaction metrics • Partner with the PMO and Services Consulting teams on strategic and complex projects • Develop and review dashboards and reports for leadership decisions and team performance • Conduct post-engagement reviews and capture lessons learned • Manage resource allocation across active and upcoming projects • Monitor team bandwidth and proactively flag risks or gaps • Optimize project management platforms and operational tools • Ensure data accuracy and consistency for reporting and forecasting • Train team members on services, tools, and processes • Represent the consulting team in internal operational forums and initiatives • Participate in projects as Project Manager, Engagement Leader, Service Consultant, or Executive Sponsor

🎯 Requisitos

• Bachelor’s degree • 3–5 years of experience in operations, consulting delivery, or project/program management • Proven ability to lead operational initiatives while executing tactically • Strong analytical skills with experience in performance reporting and data visualization • Excellent communication, organization, and stakeholder management skills • Experience in a SaaS or enterprise services environment preferred • Comfortable working in a fast-paced, cross-functional environment • Prior or current Workday certification preferred • Knowledge of Payroll, Tax, and Benefits preferred • Proven ability to build, lead, and inspire high-performing teams • Strong coaching and mentoring skills • Ability to understand customer needs and tailor onboarding strategies • Expertise in scalable processes, frameworks, and delivery methodologies • Focus on efficiency, quality, and continuous improvement • Ability to influence and communicate across departments and levels • Proficiency in resource planning, risk management, and performance tracking • Ability to lead through change and manage organizational transitions

🏖️ Benefícios

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration • Recognition/reward for innovative thinking, fresh perspectives, creative collaboration, and hard work