Principal Infrastructure Engineer

🕒 Maio 9

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Ooma, Inc.

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2004

🏨 Hospitalidade

🏥 Saúde

📣 Marketing

💰 $5.100.000 Venture Round em 2015-05

Hospitality • Healthcare • Marketing

A Ooma, Inc. é uma empresa que oferece soluções avançadas de comunicação e colaboração, com foco em fornecer sistemas telefônicos empresariais, comunicações para grandes empresas e soluções de serviço de internet. A Ooma oferece planos de preços acessíveis tanto para pequenas empresas quanto para clientes residenciais, incluindo sistemas de telefone e segurança doméstica. A empresa fornece soluções de telefone comercial, vídeo e mensagens personalizáveis, bem como opções de substituição de linhas POTS. A Ooma atende a vários setores, como hospitalidade, odontologia e imobiliário, e oferece equipamento gratuito com certos pacotes de serviço.

Descrição

• Design, build, and evolve infrastructure supporting production services across network and systems domains, ensuring high availability, performance, and scalability • Drive improvements to reliability, redundancy, and overall service delivery across infrastructure environments • Serve as a senior escalation point for complex production issues, troubleshooting and resolving critical incidents impacting service availability • Lead by example through hands-on technical contribution and ownership of challenging infrastructure problems • Oversee and optimize on-premises network infrastructure, including switching, routing, firewalls, and load balancing, while ensuring security and resilience • Architect and manage Linux systems, virtualization platforms, and server infrastructure to support stable, high-performing environments • Lead the development and adoption of automation across network and systems environments, implementing Infrastructure as Code (IaC) to standardize operations • Reduce manual processes and improve consistency across deployments and operational workflows • Partner with Engineering, Development, QA, and Application teams to support services and align infrastructure with business and application requirements • Act as a technical bridge to drive successful delivery of cross-functional initiatives • Establish and enforce infrastructure best practices and standards while mentoring team members and elevating overall technical capability • Drive continuous improvement across infrastructure design, operations, and documentation • Evaluate, design, and implement AI-assisted tooling to improve reliability, performance, and operational efficiency • Foster the development, implementation, and progression of AI-based tools and software to streamline infrastructural tasks and expedite completion of projects and initiatives.

🎯 Requisitos

• 12+ years of experience in infrastructure engineering, including deep expertise in network engineering (routing, switching, firewalls, load balancing) and systems engineering (Linux, virtualization, server hardware), along with a Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience may be considered) • Proven experience supporting production environments in on-premises datacenters, with a strong focus on reliability and operational stability • Strong hands-on expertise in Linux administration and performance optimization across complex environments • Solid understanding of core networking protocols, including BGP, OSPF, and TCP/IP, is essential • Demonstrated ability to troubleshoot issues across the full infrastructure stack, from hardware through network and systems layers • Experience implementing automation and Infrastructure as Code using tools such as Terraform, Ansible, or similar is required • Proficiency in scripting (Python, Bash, or equivalent) to support automation and operational efficiency • Familiarity with network and systems automation frameworks and modern infrastructure practices • Ability to operate both strategically and tactically, with a track record of owning and delivering large-scale infrastructure initiatives in fast-paced environments • Strong collaboration skills, with the ability to work effectively across cross-functional teams and communicate complex technical concepts • Experience with containerization and orchestration technologies such as Kubernetes and Docker is strongly preferred • Familiarity with hybrid or cloud environments (AWS, GCP, Azure) would be valuable • Exposure to monitoring, observability, and capacity planning tools and practices is a plus • Background in high availability, disaster recovery, and failover design is considered an advantage

🏖️ Benefícios

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents • Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability) • FSA Healthcare & Dependent Care • Commuter Benefits • Voluntary Accident, Critical Illness, Hospital Indemnity and Legal • 401(k), including employer match, and Roth • Employee Stock Purchase Plan (ESPP) • Paid Time off, Sick Time, as well as corporate holidays observed • Employee Assistance Program • Life Balance benefits with Travel Assistance Services and Identity Theft • Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc.