LMS Administrator

🕒 Abril 7

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OP360 (OfficePartners360)

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

🤝 B2B

🛍️ Comércio Eletrônico

B2B • eCommerce • Customer Experience

OP360 (OfficePartners360) é uma provedora líder de soluções de terceirização focada em melhorar a experiência do cliente e a eficiência operacional. A empresa faz parceria com marcas de várias indústrias, oferecendo serviços como gestão da experiência do cliente, moderação de conteúdo, operações de IA e suporte administrativo. A OP360 visa ajudar empresas ambiciosas a escalar de forma eficaz, aproveitando a tecnologia e uma força de trabalho qualificada para atender às demandas do mercado atual.

Descrição

• Upload and organize learning content, courses, assessments, and resources onto the LMS platform • Ensure all course materials are accurate, properly labeled, and accessible to the intended audience • Collaborate with content creators and subject matter experts to maintain up-to-date and relevant learning materials • Facilitate user enrollments in courses, workshops, and training programs based on organizational guidelines and learner preferences • Assist with user registration processes, password resets, and other user account-related tasks • Provide first-level technical support to users, addressing inquiries and troubleshooting issues related to the LMS • Generate regular reports on LMS usage, course enrollments, completion rates, and other relevant metrics • Conduct periodic audits of the LMS content to ensure consistency, accuracy, and adherence to instructional standards • Gather user feedback and suggestions for LMS improvements, advocating for user needs and a seamless learning experience • Implement best practices for user navigation and engagement within the LMS platform • Work with the project team to plan and execute the migration process, including data transfer, content mapping, and testing • Support the communication and training efforts to onboard users to the new LMS, ensuring a smooth transition

🎯 Requisitos

• Bachelor's degree in a relevant field or equivalent work experience • Proven experience (e.g., 2-4 years) in LMS administration or a similar administrative role • Familiarity with Learning Management Systems, preferably experience with Docebo • Strong organizational skills and attention to detail to manage content and user data effectively • Technical aptitude and ability to troubleshoot basic LMS issues • Excellent communication and interpersonal skills to provide user support and collaborate with cross-functional teams • Proficient in data analysis and report generation using LMS analytics tools • Knowledge of e-learning principles and instructional design concepts is a plus • Willing to work on night shift

🏖️ Benefícios

• Remote work • Flexible schedule