Franchise Account Executive

🕒 Agosto 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $60.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🧑‍💼 Executivo de Contas

👻 Score fantasma 7%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of OPENLANE

OPENLANE

1001 - 5000 funcionários

🚘 Automotivo

🏪 Marketplace

🤝 B2B

💰 $10.000.000 Venture Round - OPENLANE em 2008-12

Automotive • Marketplace • B2B

A OPENLANE é uma empresa que constrói e opera marketplaces digitais de atacado e serviços completos para veículos usados. Ela opera marketplaces nacionais e regionais nos EUA, Canadá e Europa, fornecendo plataformas tecnológicas (transmissão de leilões, remarketing, inventário/inspeção e ferramentas de dados/preços de veículos), e oferece serviços financeiros e auxiliares (financiamento de estoque/floorplan, envio, recuperação e serviços de título/remarketing) voltados principalmente para concessionárias, credores e clientes de veículos comerciais. A empresa se posiciona como um marketplace automotivo de atacado B2B e provedor de serviços.

Descrição

• Create the best possible customer experience while growing the business • Coordinate with internal operations teams and partner with the outside sales team • Engage, support, and grow the customer base in the shared territory • Align internal and external stakeholders to ensure commitment to objectives and successful outcomes • Serve as a central point of contact between internal and external resources • Provide product expertise and technical support to customers • Monitor and measure performance and sales for assigned territories • Intervene and resolve issues impacting performance and customer satisfaction • Understand stakeholders' business objectives, forecasts, and performance metrics • Align technology and processes to meet stakeholder needs and grow collective businesses • Work closely with operational resources to ensure timely issue resolution • Provide education and support to customers and business partners on program features and enhancements • Coach customers on marketplace best practices through personalized guidance and support

🎯 Requisitos

• 3-5 years of related sales and/or account management experience • Strong understanding of online technologies • Proficiency in Google Suite offerings • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end • Excellent oral and written communication skills, with a focus on customer service • Strong organizational, time management, and prioritization skills; capable of handling multiple demands at any given time • Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month • Experience with Salesforce (nice to have) • Bachelor's Degree (nice to have) • Experience with DOMO or other data analysis tools (nice to have) • Residence within the assigned territory is highly preferred

🏖️ Benefícios

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement • Competitive pay • Target Bonus Range: $2,500.00 - $3,000.00 USD Monthly

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