Enablement Specialist, Go-To-Market Readiness

🕒 5 dias atrás

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

🎁 Marketing de Produto

🗣️🇺🇸🇬🇧 Inglês obrigatório

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OpenLoop

201 - 500 funcionários

Fundada em 2020

💼 Consultoria

⚖️ Jurídico

📦 Logística

💰 $15.000.000 Series A - OpenLoop Health em 2023-03

Consulting • Legal • Logistics

A OpenLoop é uma plataforma de telemedicina marca branca e fornecedora de serviços gerenciados que ajuda as organizações a lançar e escalar programas de atendimento virtual. Combina tecnologia SaaS personalizável (agendamento, reservas, pagamentos, integrações EHR/API) com equipe clínica, credenciamento, cobertura de pagamento e RCM, suporte regulatório/jurídico e suporte ao paciente 24/7. A OpenLoop atende planos de saúde, hospitais e sistemas de saúde, varejistas, empregadores e empresas de saúde digital com operações impulsionadas por IA, uma rede nacional de médicos e ampla cobertura de seguros, incluindo Medicare e Medicaid.

Descrição

• Execute defined tasks within product and program launch-readiness projects • Build Confluence documentation • Develop eLearning courses with Articulate and EasyLlama • Draft toolkit components such as FAQs and quick-reference guides • Conduct discovery interviews with subject matter experts across Product, Clinical Program Operations, and Product Engineering • Translate complex information into clear, accurate content for revenue teams • Apply established enablement frameworks and templates to new products and pathways • Own defined projects related to updates to existing programs and products • Keep GTM content in Confluence organized, current, and easy to find • Flag outdated or conflicting information before it causes confusion • Track work and deadlines in the team's system of record • Close the loop with stakeholders when updates go live • Partner with Product Marketing, Revenue Operations, Revenue Enablement, Clinical Program Operations, and Product Engineering • Gather inputs, review drafts, and confirm accuracy of enablement deliverables • Ensure customer-facing teams receive consistent, accurate information about changes and their rationale

🎯 Requisitos

• Experience in a revenue-generating or B2B customer-facing role, such as sales, account management, or customer success • Strong written communication skills, with the ability to turn complex or technical information into clear, plain-language content • Comfort asking questions, chasing down answers, and following through without waiting for perfect instructions • Strong organization and attention to detail, with the ability to manage multiple tasks against deadlines • Experience or certifications in instructional design, employee enablement, or project management (nice to have) • Familiarity with knowledge management systems such as Confluence, an LMS, and project tracking tools such as Jira (nice to have) • Experience in healthcare, digital health, or a B2B services environment (nice to have) • Authorization to work in the United States

🏖️ Benefícios

• Relatively flat organizational structure • Autonomy, Competence and Belonging-focused work environment

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Desenvolvido por Lior Neu-ner. Adoraria receber seu feedback — entre em contato por DM ou pelo e-mail support@remoterocketship.com
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