Platform Technical Lead, AI Labs

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OpenLoop

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2020

☁️ SaaS

🤝 B2B

🏢 Corporativo

💰 $15.000.000 Series A - OpenLoop Health em 2023-03

SaaS • B2B • Enterprise

A OpenLoop é uma plataforma de telemedicina marca branca e fornecedora de serviços gerenciados que ajuda as organizações a lançar e escalar programas de atendimento virtual. Combina tecnologia SaaS personalizável (agendamento, reservas, pagamentos, integrações EHR/API) com equipe clínica, credenciamento, cobertura de pagamento e RCM, suporte regulatório/jurídico e suporte ao paciente 24/7. A OpenLoop atende planos de saúde, hospitais e sistemas de saúde, varejistas, empregadores e empresas de saúde digital com operações impulsionadas por IA, uma rede nacional de médicos e ampla cobertura de seguros, incluindo Medicare e Medicaid.

Descrição

• Own system design on GCP (Cloud Run, Pub/Sub, BigQuery), including service boundaries, schemas, and reliability trade-offs. • Lead development of event-driven data pipelines using Airflow, Spark, ETL, and Big Data tooling. • Drive AI platform integration using open-source LLMs, embeddings, and speech models; define prompt optimization and evaluation strategies (e.g., LangFuse). • Champion observability and operational excellence across ingestion, QA, and distributed workflows—especially for call transcripts and EHR data (FHIR/Medplum). • Act as a player-coach: contribute code to critical paths while leading technical projects and mentoring engineers. • Partner closely with Product, Design, and Clinical Ops to translate complex technical constraints into clear execution paths.

🎯 Requisitos

• 12+ years of software engineering experience; 5+ years as a Tech Lead or project lead. • Staff-level scope or equivalent impact. • Expert-level proficiency in Go, Python, or TypeScript/Node, with strong code review skills. • Deep experience with distributed systems, containerized deployments (Docker, Kubernetes, Cloud Run), and event-driven architectures. • Strong working knowledge of GCP networking and data services. • Hands-on experience with open-source LLM hosting (vLLM, Ollama) and modern RAG architectures is a plus. • Background in regulated environments (HIPAA, SOC 2) or healthcare data standards (FHIR, HL7) is preferred. • Strong written and verbal communication; comfortable authoring RFCs and technical strategy docs.

🏖️ Benefícios

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance, Pet insurance, and more