Manager, Professional Services

🕒 Maio 29

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $125.000 - $160.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👔 Gerente

🦅 Patrocina Visto H1B

Esta empresa já patrocinou vistos H1B no passado.

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Origami Risk

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2009

⚕️ Seguro de Saúde

🏢 Corporativo

💰 Private Equity Round em 2018-03

Insurance • Healthcare Insurance • Enterprise

Origami Risk é uma plataforma de software abrangente que simplifica e aprimora os processos de gestão de riscos e seguros. Ela fornece ferramentas para integração de dados, automação de fluxos de trabalho e facilitação da colaboração em diversos setores, como saúde, manufatura e construção. A Origami Risk apoia as organizações na melhoria de seus programas de segurança, administração de sinistros, gestão de políticas e conformidade com os requisitos de governança, garantindo uma abordagem personalizada para a gestão de riscos.

Descrição

• Coordinates assignment of colleagues to implementation projects and ongoing support accounts • Manages individual team member workloads • Intervenes and maintains contact in difficult client situations to drive projects to a successful conclusion • Accountable for meeting profitability and efficiency standards for client delivery • Ensures that all team members records hours worked in accordance with Origami's time entry policy • Ensures team members have the necessary tools, knowledge, skills to execute upon assigned deliverables • Maintains service team assignments in Salesforce • Accountable for ongoing quality of the data that drives service team metrics and for senior management reporting • Leverages Origami standard configuration where possible and follows established best practices and industry standards when designing, configuring, and consulting on solutions • Identifies potential scope creep / out-of-scope work and escalates to Project Manager • Identifies potential expanded sales opportunities and notifies / coordinates with account management team on pursuing • Records hours worked in accordance with Origami's time entry policy • Facilitates the execution of strategic and tactical initiatives throughout the year • Provides innovative ideas for ongoing improvement and evolution of the service model • Identifies and coordinates additional trainings opportunities for team members • Responsible for daily performance management of team members • Completes team member performance evaluations and manages the performance review and compensation process for their team members • Provides coaching and oversight of each team member to ensure productivity and quality • Acts as a mentor to less experienced Origami colleagues • Assists with the training and onboarding of new Origami colleagues

🎯 Requisitos

• Bachelor’s Degree in a business or technical field • JavaScript, XML, SQL preferred • 5+ years of previous client facing experience in a professional services environment • 2+ years of people leadership experience in a professional services environment • Insurance Claims, Billing and Policy or RMIS, GRC, EHS, and/or Healthcare software industry

🏖️ Benefícios

• Medical and Dental coverage available for employees, dependents, domestic partners, and spouses • Paid Time Off – Flexible options plus 10 paid company holidays where available** • Fully Paid by Origami Risk – Vision insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance • Generous family leave options—including adoption and foster care placements • Pre-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account • Retirement Savings – 401(k) with company match up to 4% • Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-related complications • Education Assistance Program – to help colleagues pursue industry/role-specific certifications • Wellness Benefits – reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management • Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage