Site Reliability Engineer

🕒 3 dias atrás

🌽 Illinois – Remoto

🌽 Illinois – Remote

💵 $100.000 - $120.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⛑ DevOps & Engenheiro de Confiabilidade do Site (SRE)

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Origami Risk

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2009

🏥 Saúde

🏗️ Construção

📦 Logística

💰 Private Equity Round em 2018-03

Healthcare • Construction • Logistics

Origami Risk é uma plataforma de software abrangente que simplifica e aprimora os processos de gestão de riscos e seguros. Ela fornece ferramentas para integração de dados, automação de fluxos de trabalho e facilitação da colaboração em diversos setores, como saúde, manufatura e construção. A Origami Risk apoia as organizações na melhoria de seus programas de segurança, administração de sinistros, gestão de políticas e conformidade com os requisitos de governança, garantindo uma abordagem personalizada para a gestão de riscos.

Descrição

• Leads post-incident investigations for the Site Reliability team. • Conducts in-depth post-incident analyses to identify root causes and develops preventive strategies. • Drafts clear and insightful RCAs for customer delivery. • Cross trains colleagues on how to best leverage observability tools during incident and performance investigations. • Provides visibility to all stakeholders throughout the entire Site Reliability process. • Collaborates with cross-functional teams to implement system enhancements that enhance scalability and stability. • Develops client-focused dashboards/alerts to proactively identify performance challenges. • Monitors and continuously improves our time to resolution metrics. • Maintains and configures core observability tools to ensure optimum performance and key metrics/data are available for incident response and performance investigations. • Provides an actionable feedback loop to Observability and Engineering teams toward improving MELT and development patterns. • Contributes to the development of automation tools to streamline incident response. • Works proactively to prevent incidents and reduce their impact on our platform. • Partners with the larger Cloud Operations, SRE, Engineering teams, and the business-at-large to advance our SaaS platforms. • Other duties as assigned.

🎯 Requisitos

• Bachelor's degree in Computer Science or related field (or equivalent experience) • 5+ years of proven experience in a Site Reliability Engineering role. • Strong knowledge of SRE best practices and incident management protocols • Deep experience using and/or configuring New Relic, Data Dog, SumoLogic or similar observability tools • Proficiency in reading and writing code (e.g., JavaScript, .NET, SQL) • Familiarity with cloud platforms (e.g., AWS, Azure) and architectural patterns • Excellent problem-solving skills and a data-driven approach to incident analysis • Prior experience operating within a Public Cloud environment (AWS strongly preferred) • Experience troubleshooting C#/.Net based web applications to identify bugs/performance challenges. • Solid knowledge of SaaS operations • Ability to succeed when facing ambiguity and differing levels of operational maturation • Advanced written and verbal communication skills • Windows and SQL-server troubleshooting skills preferred • Knowledge of Continuous Integration and Continuous Delivery (CI/CD) pipelines preferred • Experience working in an Infrastructure as a Code (IaC) environment preferred

🏖️ Benefícios

• Medical and Dental coverage available for employees, dependents, domestic partners, and spouses • Paid Time Off – Flexible options plus 10 paid company holidays where available** • Fully Paid by Origami Risk – Vision insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance • Generous family leave options—including adoption and foster care placements • Pre-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account • Retirement Savings – 401(k) with company match up to 4% • Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-related complications • Education Assistance Program – to help colleagues pursue industry/role-specific certifications • Wellness Benefits – reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management • Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage