Forward Deployed Engineer

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🕒 Maio 12

🇺🇸 Estados Unidos – Remoto (EUA)

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Oscilar

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2021

💼 Consultoria

🏥 Saúde

⚖️ Jurídico

Consulting • Healthcare • Legal

Oscilar é uma plataforma de gestão de risco focada em defesa contra fraudes, underwriting de crédito, risco de onboarding e conformidade de PLD/FT (AML) para instituições financeiras. Com seu avançado AI Risk Decisioning™, a Oscilar permite que as organizações tomem decisões de risco mais rápidas e inteligentes, monitorem as jornadas dos clientes e garantam a conformidade regulatória de forma integrada. A plataforma da Oscilar oferece analytics abrangentes e capacidades de detecção proativa, personalizadas para atender às necessidades únicas de risco de bancos, fintechs e cooperativas de crédito.

Descrição

• Lead technical discovery with prospective customers, uncovering integration requirements, data architecture constraints, and risk decisioning objectives across onboarding, fraud, credit, and compliance use cases. • Architect and deliver proof-of-concept implementations using Oscilar's platform. • Design and present technically rigorous solution architectures tailored to each prospect's environment. • Assist in responses to technical sections of RFPs, security questionnaires, and integration feasibility assessments. • Serve as the primary technical voice during the evaluation process, building credibility and trust with engineering, data, and risk teams on the customer side. • Own the end-to-end technical implementation for new customers partnering with the Technical Account Manager, Account Executive and Sales Engineer. • Configure and optimize Oscilar's AI agents and decisioning rules to match each customer's operational context. • Lead technical health reviews, proactively surface performance gaps, and drive resolution of escalations with urgency and clear ownership. • Lead technical enablement sessions and training to ensure customer teams are confident and self-sufficient. • Design and deploy multi-step agentic workflows for customers. • Guide customers in defining their agentic AI strategy for risk operations. • Stay at the forefront of agentic AI patterns, tooling, and emerging best practices — and bring that expertise into every customer strategy conversation. • Synthesize patterns across customer deployments and deliver structured product feedback, feature requests, and gap analyses to Oscilar's product and engineering teams.

🎯 Requisitos

• 5+ years in a technical customer-facing role such as Solutions Engineer, Solutions Architect, Technical Account Manager, or Forward Deployed Engineer in an Agentic AI company, B2B SaaS or fintech environment. • Demonstrated track record of owning technical implementations end-to-end, from initial scoping through production go-live. • Experience working with financial services customers — ideally across fraud, credit risk, AML/compliance, or payments — is strongly preferred. • Prior experience deploying or configuring AI/ML platforms, agentic workflows, or LLM-powered systems in an enterprise context is a significant advantage. • Strong command of REST APIs, webhooks, and data integration patterns (ETL, event streaming, Snowflake and other cloud data warehouses). • Comfortable reading and writing SQL; able to navigate and interpret data pipelines, model outputs, and feature schemas. • Fluency with JSON, data schemas, and enterprise integration architectures. • Hands-on experience using LLMs (Claude, GPT, or similar) for practical problem-solving — including analyzing logs, debugging agent behavior, and structuring prompts for workflow automation. • Demonstrated ability to craft effective LLM prompts — including prompt structuring, iterative refinement, and translating business requirements into AI task instructions. • Familiarity with agentic AI concepts: agent orchestration, tool use, memory, human-in-the-loop design, and evaluation frameworks. • Ability to configure and troubleshoot complex software platforms at depth — this role requires engineering-level thinking and platform mastery, not production software development. • Experience with API testing and prototyping tools (Postman, etc.); ability to independently build and validate lightweight integrations and agent workflow configurations. • Familiarity with cloud platforms (AWS, GCP, Azure) and comfort operating within cloud-native environments.

🏖️ Benefícios

• Compensation: Competitive salary and equity packages, including 401(k). • Health: 100% employer-covered medical, dental, and vision for you and your dependents (U.S.). • Balance: Unlimited PTO policy. • Culture: Family-friendly environment with regular team events and offsites. • Development: Accelerated professional growth alongside industry leaders. • Impact: Make the digital economy safer by protecting online transactions.