Hubspot Administrator

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Outsourcey

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2024

🤝 B2B

🛍️ Comércio Eletrônico

B2B • eCommerce • IT outsourcing

A Outsourcey é uma agência líder em recrutamento remoto, especializada em conectar empresas com talentos offshore qualificados. Eles simplificam o processo de terceirização para empresas que vão desde startups até grandes corporações da Fortune 500, oferecendo soluções de pessoal flexíveis, sem contratos de longo prazo ou taxas de instalação. Aproveitando uma vasta rede de profissionais qualificados, a Outsourcey ajuda os clientes a reduzir custos operacionais enquanto melhora a eficiência e escalabilidade, garantindo que as empresas possam atender efetivamente às suas demandas de projetos em várias indústrias.

Descrição

• Own the end-to-end administration, configuration, and health of HubSpot across Marketing, Sales, Service, and Operations Hubs. • Design and maintain scalable CRM architecture across Contacts, Companies, Deals, Tickets, and Custom Objects, including lifecycle stages and data models. • Establish and enforce naming conventions, property governance, data standards, and access controls (users, roles, teams, permissions). • Act as the internal HubSpot subject-matter expert and escalation point for all CRM-related matters. • Design, build, test, and optimise advanced workflows across sales, marketing, and operations, including lead routing, lifecycle transitions, SLAs, tasks, alerts, and validation logic. • Build and manage sales sequences, templates, snippets, playbooks, and task automation aligned to personas, pipelines, and deal sizes. • Manage unsubscribe logic, suppression lists, consent rules, and email compliance in line with CAN-SPAM, CASL, GDPR, and deliverability best practices (DKIM, SPF, DMARC). • Execute complex data imports, exports, migrations, and deduplication while maintaining strong data hygiene, validation rules, and clean object associations. • Design and manage multiple deal pipelines, including stage definitions, probabilities, required fields, automation enforcement, and forecasting accuracy. • Build executive-grade dashboards and reports covering pipeline health, conversion rates, sales velocity, attribution, lifecycle funnels, and rep performance. • Design and optimise lead scoring and lifecycle management models (MQL/SQL), including decay logic, re-qualification rules, and outcome-driven optimisation. • Maintain clean CRM organisation and object strategy, preventing system sprawl through archiving unused properties, workflows, and objects. • Own HubSpot integrations and automation via native tools, Zapier, and APIs, monitoring sync health, errors, and data consistency. • Partner cross-functionally with Sales, Marketing, Operations, Finance, and Leadership to translate business requirements into scalable CRM solutions, documentation, training, and continuous optimisation.

🎯 Requisitos

• min 3.5 years hands-on HubSpot administration experience • Deep experience with workflows, pipelines, reporting, and integrations • Strong understanding of sales, marketing, and RevOps processes • Experience with Zapier and API-based integrations • High data literacy and comfort with complex systems • Strong documentation and communication skills.

🏖️ Benefícios

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO. • Work closely with a team of industry leaders who have successfully scaled BPOs in the past. • Career growth and development opportunities.