Account Manager, Commercial

🕒 Maio 21

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $135.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

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PandaDoc

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2011

☁️ SaaS

🤝 B2B

⚡ Produtividade

💰 Series C em 2021-09

SaaS • B2B • Productivity

PandaDoc é uma solução completa de gestão de documentos que ajuda empresas a simplificar seus fluxos de trabalho de documentos. Ela oferece uma variedade de recursos, incluindo geração de acordos personalizados, eSignatures, capacidades de CPQ (configure, price, quote) e ferramentas de colaboração em tempo real. Projetada para ser fácil de usar, a PandaDoc permite que as equipes automatizem a criação e o gerenciamento de documentos, aumentando a eficiência e reduzindo erros. A plataforma se integra a sistemas de CRM populares, gateways de pagamento e outras ferramentas para facilitar operações empresariais de forma integrada. Focada em segurança e compliance, a PandaDoc dá suporte a transações eletrônicas legais e seguras, sendo ideal para empresas que desejam otimizar seus processos de gestão de contratos.

Descrição

• Drive significant revenue growth within your assigned Commercial portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities. • Partner closely with our Customer Success team to ensure exceptional customer adoption, proactively address their needs, and collaboratively identify opportunities for growth within their organizations. • Minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients. • Conduct regular account health reviews with customers, clearly communicating the value they are receiving and outlining strategies for continued partnership and growth. • Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships. • Collaborate effectively with cross-functional teams (Customer Success, Legal, Accounting, Product, etc.) to ensure seamless customer experiences and address any client needs efficiently. • Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes. • Maintain meticulous CRM hygiene by consistently updating opportunities and account information to ensure data accuracy and facilitate effective sales management. • Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our Commercial customers. • Act as a key conduit for customer feedback, effectively communicating feature requests and product insights to our Product team and facilitating necessary meetings. • Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise.

🎯 Requisitos

• 4+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry. • Experience owning and managing the full renewal cycle. • Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience. • Proven ability to accurately forecast revenue and contribute to reliable business projections. • A consistent track record of exceeding sales targets and achieving measurable results. • Familiarity with the Commercial market and the unique challenges and opportunities within this segment.

🏖️ Benefícios

• An honest, open culture that emphasizes feedback and promotes professional and personal development • An opportunity to work with a global team, distributed worldwide • 6 self care days per year • Opportunity to participate in SPIF (sales contests) monthly! • Incredible promotion opportunities • And much more!