Account Manager – Small Business

🕒 Maio 19

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $117.500 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

💰 Gerente de Contas

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PandaDoc

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2011

☁️ SaaS

🤝 B2B

⚡ Produtividade

💰 Series C em 2021-09

SaaS • B2B • Productivity

PandaDoc é uma solução completa de gestão de documentos que ajuda empresas a simplificar seus fluxos de trabalho de documentos. Ela oferece uma variedade de recursos, incluindo geração de acordos personalizados, eSignatures, capacidades de CPQ (configure, price, quote) e ferramentas de colaboração em tempo real. Projetada para ser fácil de usar, a PandaDoc permite que as equipes automatizem a criação e o gerenciamento de documentos, aumentando a eficiência e reduzindo erros. A plataforma se integra a sistemas de CRM populares, gateways de pagamento e outras ferramentas para facilitar operações empresariais de forma integrada. Focada em segurança e compliance, a PandaDoc dá suporte a transações eletrônicas legais e seguras, sendo ideal para empresas que desejam otimizar seus processos de gestão de contratos.

Descrição

• Drive significant revenue growth within your assigned SMB portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities. • Partner closely with our Customer Success team to ensure exceptional customer adoption, proactively address their needs, and collaboratively identify opportunities for growth within their organizations. • Minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients. • Conduct regular account health reviews with customers, clearly communicating the value they are receiving and outlining strategies for continued partnership and growth. • Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships. • Collaborate effectively with cross-functional teams (Customer Success, Legal, Accounting, Product, etc.) to ensure seamless customer experiences and address any client needs efficiently. • Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes. • Maintain meticulous CRM hygiene by consistently updating opportunities and account information to ensure data accuracy and facilitate effective sales management. • Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our SMB customers. • Act as a key conduit for customer feedback, effectively communicating feature requests and product insights to our Product team and facilitating necessary meetings. • Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise.

🎯 Requisitos

• 2-3+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry • Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience • Proven ability to accurately forecast revenue and contribute to reliable business projections • A consistent track record of exceeding sales targets and achieving measurable results • Familiarity with the SMB market and the unique challenges and opportunities within this segment.

🏖️ Benefícios

• Employees may be able to purchase company stock (or receive annual bonuses) • Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. • Employees will also receive 13.34+ hours of paid time off per month • 6 self care days • birthday PTO day • 10 company paid holidays off per year