Software Engineer, GTM

🕒 Abril 16

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Parloa

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💰 Series B em 2024-04

A Parloa é uma empresa global líder em IA com a visão de tornar cada interação com o cliente tão fácil quanto conversar com um amigo. Nós potencializamos a experiência de atendimento ao cliente com nossa Plataforma de Gerenciamento de Agentes de IA. Esta plataforma de nível empresarial automatiza centros de contato, aproveitando todo o poder da IA generativa de forma segura e confiável no contexto de interações de consumo. Ela combina agentes pessoais de IA altamente qualificados que se envolvem em conversas naturais e únicas com cada cliente, junto com assistência de IA para agentes humanos quando eles entram na linha. Marcas globais confiam na Parloa para se conectarem com seus clientes, assegurando que eles se sintam ouvidos por meio de experiências excepcionais que aumentam a satisfação, incentivam vendas e constroem lealdade. A Parloa foi fundada em 2018 por Malte Kosub e Stefan Ostwald com escritórios em Berlim, Munique e Nova Iorque.

Descrição

• As the Software Engineer, GTM at Parloa, you will reimagine how our Go-To-Market organization operates by building the systems, tools, and workflows that power it. • This is not a role focused on configuring SaaS tools or maintaining existing systems. You will design and build custom solutions from the ground up that directly improve how GTM operates across the full lifecycle. • You will work closely with Engineering, Product, and GTM leadership to identify high-impact problems and turn them into working systems. • You will build across our stack, which includes TypeScript, Node.js, Python, React, NoSQL databases, and modern AI tooling, to create internal tools, integrations, and automated workflows. • You will partner directly with our Lead Engineer for Special Projects to solve problems and ship quickly. • You will use AI as a core part of your development process, moving rapidly from idea to prototype to production.

🎯 Requisitos

• Experience building and maintaining high-quality software systems or applications, with the ability to work across the stack and take solutions from prototype to production • Deep experience with AI-native development workflows, including regular use of tools such as Claude, Cursor, or Codex • Strong proficiency in TypeScript or JavaScript and Python • Experience building and integrating systems using APIs, MCP, CLI tools, webhooks, and OAuth • Ability to operate effectively in ambiguous environments, defining problems as well as solving them without detailed specifications • Strong communication skills with the ability to work closely with non-technical stakeholders and translate technical solutions into business value • Ability to move quickly while maintaining high standards for reliability, scalability, and code quality • Strong understanding of version control and CI/CD practices, including Git workflows, branching strategies, and automated testing and deployment pipelines such as GitHub Actions.

🏖️ Benefícios

• Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package.