Associate Account Manager

🕒 Setembro 21

🍂 Massachusetts – Remoto

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💵 $70.000 - $80.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 0%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Pearl Meyer

51 - 200 funcionários

💼 Consultoria

🤝 B2B

👥 RH Tech

💰 Debt Financing em 2024-04

Consulting • B2B • HR Tech

Conectando Pessoas, Propósito e Desempenho™

Descrição

• Manage assigned client accounts from onboarding through survey completion and reporting • Serve as primary point of contact for questions about survey participation, data, reports, and deliverables • Build trusted client relationships through responsive, thoughtful, and accurate service • Maintain complete and current client records and databases • Partner with Survey Project Managers throughout data collection, validation, analysis, peer review, and report publication • Review client-submitted information for accuracy, consistency, and completeness • Monitor deadlines and follow up with clients • Support ad hoc surveys, special projects, and team initiatives • Use survey technology and internal systems to administer compensation and benefits surveys • Analyze survey results and help clients understand reports • Identify data issues, investigate discrepancies, and support quality-control efforts • Develop expertise in compensation survey practices, methodologies, and market data • Prepare client communications about survey launches, deadlines, reports, new offerings, and product updates • Translate detailed survey information into clear, practical client guidance • Coordinate with internal colleagues to ensure consistent and accurate client information

🎯 Requisitos

• Strong client service and relationship-management skills • Excellent attention to detail and commitment to data accuracy • Strong analytical, organizational, and problem-solving abilities • Clear and professional written and verbal communication skills • Ability to manage multiple priorities and deadlines in a collaborative environment • Comfort learning new technology and working with data-intensive systems • Interest in or previous exposure to compensation, benefits, human resources, or survey research • Proactive, curious, and team-oriented approach

🏖️ Benefícios

• Medical and prescription coverage • Dental coverage • Vision coverage • Health Savings Account • Health Care and Dependent Care Flexible Spending Accounts • Commuter benefits • Life and AD&D insurance • Group accident and critical illness coverage • Legal and identity theft protection • Wellbeing programs • Work/life resources, including an Employee Assistance Program • Paid holidays • Annual paid time off • Applicable state and local paid leave • Short- and long-term disability • Bereavement leave • Parental and adoption leave • Other applicable leaves • 401(k) savings plan • Annual short-term incentive bonus • Collaborative environment • Professional growth opportunities

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