Senior Lead, Software Engineering

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🕒 6 dias atrás

🔔 Pennsylvania – Remoto

🔔 Pennsylvania – Remote

💵 $250.000 - $275.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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Pearson VUE

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 1994

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Pearson VUE é líder global em avaliações baseadas em computador, oferecendo uma ampla gama de exames de credenciamento e certificação para diversos setores. A empresa apoia candidatos e organizações proprietárias dos exames ao disponibilizar recursos, opções de agendamento e adaptações para garantir acesso equitativo às avaliações. Sua missão é potencializar candidatos e enriquecer comunidades por meio da aplicação de exames de alto impacto que validam competências e conhecimentos profissionais, contribuindo para o avanço na carreira e para a elevação dos padrões do setor.

Descrição

• Own end-to-end operational performance of Professional Assessments exam delivery platforms, online proctoring services, and test center technologies, including availability, performance, and resilience • Serve as the single accountable engineering leader for platform stability, reliability, and effectiveness, balancing delivery priorities with operational health • Lead functional incident management, including risk anticipation, rapid resolution within agreed service windows, and clear executive communication • Ensure assigned technology services meet uptime targets and documented SLA/SLO expectations, driving measurable reduction in avoidable incidents quarter over quarter • Lead the engineering function to deliver outcomes through disciplined planning, predictable execution, and strong delivery management across teams and squads • Ensure software solutions are designed, developed, tested, and maintained to meet both product needs and operational requirements • Translate complex business requirements into scalable technical approaches aligned with company technical and functional architecture • Establish release readiness and operational gating practices, including change risk assessment, rollback readiness, and monitoring coverage • Collaborate with Product, Architecture, QA, Operations, and enterprise technology teams to ensure seamless integration across platforms and services • Partner with stakeholders to align priorities and deliver value through continuous improvement • Drive tactical service enhancements that improve reliability, reduce friction for users, and support strategic objectives • Engage with and manage external vendors to maintain operational performance and cost efficiency • Maintain current, audit-ready service documentation, including runbooks, incident playbooks, service maps, and operational metrics definitions • Manage operational risk related to system downtime, data accuracy, security, privacy, and regulatory compliance • Develop and mentor talent within the engineering function, fostering accountability and operational excellence • Build an environment that supports learning, growth, and strong execution • Lead with clear standards for ownership, service quality, and delivery discipline.

🎯 Requisitos

• 10+ years of experience in software engineering and/or technology operations roles • Demonstrated experience owning operational outcomes for mission-critical services, including availability, incident response, risk management, and service governance • Proven ability to lead a function and deliver outcomes through teams with strong operational rigor • Strong background in incident management, risk management, service governance, SDLC quality, and release risk • Proven ability to partner with business leaders and technical teams in a matrixed environment • Experience in assessment, testing, education technology, or another regulated or high-risk environment is preferred • Experience supporting platforms with external clients, SLA commitments, vendor management, and contract negotiation is preferred.

🏖️ Benefícios

• Participation in an annual incentive plan