Director of Hotel Systems

🕒 Junho 30

🦀 Maryland – Remoto

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💵 $135.000 - $165.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

👻 Score fantasma 45%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of PM Hotel Group

PM Hotel Group

1001 - 5000 funcionários

🍽️ Alimentos e Bebidas

✈️ Turismo

🏨 Hospitalidade

Food & Beverage • Travel • Hospitality

A PM Hotel Group é uma das 15 principais empresas de gestão hoteleira, fundada em 1996, que oferece serviços completos de gestão de hospitalidade em hotéis de luxo, estilo de vida, marcas e hotéis independentes. A empresa opera hotéis, gerencia restaurantes e bares, e oferece serviços como vendas, marketing, gerenciamento de receita e iniciativas de sustentabilidade. A PM Hotel Group se posiciona como parceira empreendedora e orientada por desempenho para proprietários de hotéis, criando conceitos de estilo de vida de marcas e experiências de alimentação e bebidas.

Descrição

• Provide strategic oversight and day-to-day administration of enterprise-wide technology systems across the hotel management company's portfolio • Ensure system availability, data integrity, performance, governance, access controls, and data security • Oversee system implementations, upgrades, integrations, and documentation • Manage technology vendor and software supplier relationships, contracts, service agreements, renewals, SLAs, and negotiations • Lead vendor selection processes, including needs assessments, RFP development, and stakeholder presentations • Administer and improve the business intelligence platform, dashboards, reports, and interfaces • Partner with finance, operations, and leadership teams to develop reporting capabilities and data-driven insights • Manage BI user provisioning, training, and support • Oversee accounting software, online purchasing and payment platform, and expense reporting platform administration • Lead, mentor, and develop the internal systems support team • Establish and monitor team performance metrics • Partner with senior leadership on a systems roadmap aligned with operational and growth objectives • Advise department heads on technology capabilities and process improvement opportunities • Evaluate emerging technologies and industry trends

🎯 Requisitos

• Bachelor's degree in Accounting, Management Information Systems (MIS), Business Administration, or a closely related field required • 5+ years of progressive experience in a systems administration, financial systems, or technology operations role • Experience preferably within the hospitality, hotel management, or multi-unit real estate industry • Experience managing or supporting business intelligence platforms, accounting software, procurement/purchasing systems, and expense management platforms • Proven track record of managing vendor relationships and technology contracts • Prior experience supervising or leading a team • Strong understanding of accounting principles and financial operations • Proficiency with business intelligence and data visualization tools • Strong analytical and problem-solving skills • Strong project management abilities • Ability to translate technical concepts for non-technical stakeholders • High degree of professionalism, integrity, and discretion in handling sensitive financial and operational data • Occasional travel to hotel properties or vendor sites may be required • Standard business hours apply, with flexibility during system implementations, upgrades, or critical issue resolution

🏖️ Benefícios

• Health insurance • Dental insurance • Vision insurance • 401(k) with company match • Paid time off • Professional development support • Primarily remote work • Flexibility during system implementations, upgrades, or critical issue resolution

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