Subscriber Experience and Partnership Specialist

🕒 Junho 25

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Polsinelli

1001 - 5000 funcionários

🏥 Saúde

🛡️ Seguros

💼 Consultoria

Healthcare • Insurance • Consulting

A Polsinelli é um escritório de advocacia nacional completo que fornece consultoria jurídica e regulatória para empresas, instituições e investidores em uma variedade de setores. O escritório oferece serviços corporativos, transacionais, de litígios, regulamentares/conformidade, propriedade intelectual, trabalhistas e imobiliários, com uma profundidade particular em questões de saúde, ciências da vida, finanças e imóveis comerciais. A Polsinelli atende principalmente outras empresas e organizações, focando em necessidades legais e de conformidade complexas.

Descrição

• Own assigned POSH and POSSE opportunities through the full sales cycle, including inbound lead conversion, outbound prospecting, demonstrations, follow-up, negotiation, and close. • Proactively generate new opportunities through outbound prospecting within franchise systems, including targeted outreach to franchise owners, operators, and corporate leaders. • Build, manage, and maintain subscriber and partnership pipelines, ensuring accurate forecasting inputs and up-to-date next steps. • Maintain accountability for progression of assigned opportunities, including follow-through on all next steps through close. • Plan and execute roadshows, product demonstrations, webinars, conferences, and other events. • Lead live and virtual product demonstrations, tailoring messaging to the audience and clearly articulating value, features, and differentiators. • Own event logistics end-to-end (scheduling, coordination, materials readiness, attendee communications, and post-event follow-up) to ensure seamless execution. • Serve as the primary point of contact for subscribers and prospective subscribers for assigned matters, ensuring responsiveness and continuity. • Respond in a timely manner to inquiries, route requests to the appropriate team, and track items through resolution with clear status updates. • Own onboarding and engagement execution for assigned matters (welcome outreach, scheduling, training coordination, and renewal touchpoints), ensuring internal handoffs are completed and documented. • Own and execute outreach campaigns and follow-ups that advance business development objectives. • Execute marketing and subscriber communications, including conference outreach, webinar promotions, subscription campaigns, and ongoing engagement updates.

🎯 Requisitos

• Demonstrated ability to advance opportunities through a consultative sales cycle, including disciplined follow-up and closing activities. • Experience managing pipelines and maintaining accurate CRM documentation (next steps, follow-up dates, and activity history). • Direct experience working with or selling to franchise systems, franchise owners, operators, or multi-unit organizations. • Experience generating and converting both inbound and self-sourced opportunities, including proactive prospecting and disciplined follow-up through close. • Proven ability to build relationships and influence decision-making across franchise owners, operators, and corporate leaders. • Strong public speaking and presentation skills (live and virtual). • Excellent written and verbal communication skills. • Ability to communicate product value, features, and differentiators clearly to varied audiences. • Strong subscriber/customer service orientation with a high degree of professionalism. • Self-directed with an ownership mentality and accountability for results, including proactively tracking deadlines and early escalation of risks. • Ability to manage multiple priorities simultaneously by maintaining task plans, providing regular status updates, and closing the loop on deliverables. • Strong organizational skills and attention to detail; ability to pivot quickly in a fast-paced environment. • Strong understanding of market positioning, product messaging, and competitive differentiation. • Ability to translate subscriber needs into actionable insights. • Demonstrated business acumen and growth mindset. • Proficiency in Microsoft Office Suite. • Ability to quickly learn and operate new or evolving technology platforms. • Experience using CRM systems, marketing tools, and presentation platforms.

🏖️ Benefícios

• Paid time off • sick time off • referral program • medical insurance and benefits • dental insurance • vision insurance • life insurance • AD&D insurance • ID Theft insurance • long-term disability benefits • short-term disability benefits • Parking/Transit reimbursement (varies depending on location) • 401(k) benefits • employee assistance benefits

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