Customer Solutions Engineer

🕒 Junho 3

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Popl

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2020

🤝 B2B

📣 Marketing

☁️ SaaS

B2B • Marketing • SaaS

Popl é uma plataforma líder de cartões de visita digitais que aprimora a captação de leads e o marketing presencial por meio de tecnologia avançada. Permite que os usuários compartilhem facilmente cartões de visita digitais, capturem leads em eventos e enriqueçam informações de contato via IA, simplificando o networking e ampliando as oportunidades de negócios. Confiada por milhões, incluindo 90% das empresas da Fortune 500, a Popl se integra facilmente a sistemas CRM e oferece uma plataforma unificada para equipes gerenciarem interações e melhorarem os relacionamentos com clientes.

Descrição

• Join live customer calls—especially for new accounts that need fast onboarding or setup support • Guide customers through technical steps such as CRM integration walkthroughs, field mapping, enrichment workflows, and lead routing logic • Run ad hoc onboarding sessions or “office hours” to unblock customers in real-time • Support CSMs by assisting on the technical aspects of implementation • Help configure Popl for unique customer use cases that require specialized workflows or data logic • Translate customer requirements into actionable setup recommendations • Partner with the Integrations Program Manager to share real-time customer feedback and edge-case patterns • Act as an internal resource for teammates needing support on technical topics or product configurations • Participate in cross-functional enablement sessions to increase fluency across the broader CX and GTM orgs

🎯 Requisitos

• 2–5 years experience in a technical customer-facing role (Solutions Engineering, Implementation, RevOps, Technical CSM) • Strong familiarity with CRM platforms like Salesforce, HubSpot, Pipedrive, and HR platforms like Azure Active Directory, Workday, and Google Workspace • Strong troubleshooting instincts and the ability to talk through workflows clearly with non-technical users • A highly independent operator who’s also deeply collaborative—comfortable working across Success, Product, and Engineering • Quick to jump into live calls, proactive in solving blockers, and confident owning the “how” of implementation • Nice to Haves: Familiarity with Zapier, Light experience with APIs, JSON, or field-level CRM structures, Experience supporting sales or marketing tech stacks in startup environments

🏖️ Benefícios

• Fully remote • Competitive salary • Meaningful equity • Full insurance & benefits • Unlimited PTO • $150 monthly wellness credit • Constant daily learning