Consumer Services Account Director

🕒 Junho 22

🇨🇴 Colômbia – Remoto

⏰ Tempo Integral

🔴 Especialista

🧑‍💼 Executivo de Contas

👻 Score fantasma 53%

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Power Digital Marketing

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

💼 Consultoria

👥 B2C

📣 Marketing

Consulting • B2C • Marketing

A Power Digital Marketing é uma empresa de growth marketing impulsionada por tecnologia que atua na interseção entre dados, tecnologia e inteligência humana para tornar a rentabilidade previsível. A companhia oferece um portfólio abrangente de serviços de marketing digital, incluindo consultoria estratégica, campanhas criativas, inteligência de dados, planejamento de mídia e muito mais para impulsionar cada etapa da jornada do cliente. A Power Digital Marketing é focada em entregar impacto de negócio com transparência, estratégias orientadas por dados (data-driven) e tecnologias avançadas, ajudando marcas a alcançar crescimento sustentado e vantagem competitiva em um mercado hipercompetitivo.

Descrição

• Own a portfolio of 4–6 consumer services accounts, including home services, education, financial services, hospitality, insurance, or similar lead-generation businesses • Employ AI technologies to enhance and optimize business processes • Utilize Power Digital's Nova ecosystem as it relates to the department • Run quarterly Power Circuit reviews to diagnose growth constraints across Business, Audience, Product, Messaging, Channels, and Measurement • Focus on lead quality, funnel conversion, and market-level dynamics • Work directly with client sales or operations teams to define a good lead and incorporate that definition into targeting and creative strategy • Own senior client relationships and lead QBRs focused on cost per acquisition • Coordinate paid search, paid social, SEO, local, and creative teams around a single account strategy • Consult on geographic expansion and local market prioritization • Manage retention and expansion, lead renewals, and grow MRR • Build multi-threaded relationships across multiple layers of client contacts • Ensure daily use of Iris and nova, 100% Pulse cadence, and Power Circuit compliance across managed ADs • Coach analysts and specialists with direct, specific feedback • Track KPIs including ETCR, net MRR, client NPS, service expansion pipeline generation, and annual Power Circuit Certification

🎯 Requisitos

• Proficiency in spoken and written English at an advanced level is required • 6+ years in lead gen or consumer services marketing, agency or in-house • Understanding of lead funnel economics: CPL, lead-to-opportunity rate, cost per acquisition, LTV by lead source • Experience working with clients who have a sales team and aligning marketing strategy to what that team can close • Comfort with paid search-heavy media mixes and local campaign structures • Familiarity with local SEO, GMB, and review strategy • Understanding of the difference between lead volume and lead quality, with experience shifting a client's focus accordingly • Track record of retaining and growing accounts

🏖️ Benefícios

• Base salary + commission opportunities • Prepaid Medicine Plan • 15 paid vacation days (PTO) per year • Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors • Fully flex work environment: full-remote, in-office, or hybrid • A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck • Employee Assistance Program (EAP) • 17 observed Colombian national holidays + 2 mental health recharge days per year • Legal benefits like Prima, Cesantias • Paid Social Security • Unlimited opportunities for growth & leadership within a rapidly growing firm • Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s) • Quarterly awards including prize money and recognition for outstanding performance • Opportunities to be involved in company DEI initiatives