Senior Engineer, Platform Operations

🕒 Agosto 12

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟠 Sênior

🏗️ Engenheiro de Plataforma

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👻 Score fantasma 51%

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Presidio

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

💼 Consultoria

🏥 Saúde

📦 Logística

Consulting • Healthcare • Logistics

A Presidio é uma empresa global de soluções e serviços de TI que projeta, implementa e gerencia plataformas digitais ágeis e seguras para ajudar clientes corporativos a acelerar a transformação digital. Suas ofertas incluem migração para a nuvem e plataformas modernas, serviços gerenciados, IA e análises de dados (incluindo IA agêntica e privada), cibersegurança, redes, colaboração e financiamento de ciclo de vida/finops e de aquisição/consumo. A Presidio atende setores regulados e corporativos como saúde, mídia e entretenimento, finanças, setor público e serviços públicos.

Descrição

• Deploy, configure, validate, maintain, upgrade, and support Managed Services Gateways across AWS, Azure, VMware, and Hyper-V environments • Verify compute, storage, network, firewall, and other platform requirements • Administer and troubleshoot Linux operating systems, Kubernetes environments, and Rancher-managed workloads • Troubleshoot container, virtualization, networking, storage, VPN, and application service issues • Use Windmill and other automation tools to improve deployment, validation, maintenance, and operational workflows • Automate repetitive tasks, improve reliability, and reduce operational risk • Serve as an escalation point for complex or service-impacting issues • Own incidents, requests, changes, and problems through resolution or appropriate escalation • Coordinate with clients, vendors, and internal cloud, infrastructure, security, and networking teams • Document work, communications, and resolution details in ServiceNow • Create and maintain deployment procedures, troubleshooting guides, standards, and operational runbooks • Provide technical guidance and knowledge sharing to other engineers • Support platform testing, patching, upgrades, vulnerability remediation, lifecycle management, and standardization efforts • Participate in an on-call rotation and perform after-hours or weekend work as required

🎯 Requisitos

• Bachelor's degree or equivalent work experience and/or military experience • 5-8 years of experience in platform operations, systems engineering, infrastructure engineering, DevOps, or a related field • Advanced experience administering and troubleshooting Linux operating systems • Hands-on experience deploying, operating, and supporting Kubernetes environments managed through Rancher • Experience with VMware and Microsoft Hyper-V • Working knowledge of AWS and Microsoft Azure infrastructure concepts and platform services • 3-5 years' experience with Palo Alto Networks firewalls or comparable enterprise platforms • 3-5 years' experience with Cisco routing and switching or comparable networking technologies • Strong networking fundamentals, including IPv4 addressing and subnetting, routing and next-hop determination, DNS, NAT, VLANs, firewall policies and requirements, VPNs, and connectivity troubleshooting • Experience using Windmill or a comparable automation/workflow platform • Experience using ServiceNow for incident, request, change, and problem management • Ability to troubleshoot across application, operating system, virtualization, cloud, and network layers • Strong written and verbal communication skills, including explaining technical information to nontechnical audiences • Ability to independently manage complex work and balance competing priorities • Commitment to continuous learning and staying current with evolving technologies and industry best practices • Must be a US Citizen • Preferred: Docker, Git, Bash, Python, PowerShell, Terraform, or similar technologies • Preferred: experience supporting immutable operating systems, edge platforms, or fleets of remotely managed Managed Services Gateways • Preferred: familiarity with monitoring, logging, observability, and CI/CD practices • Preferred: relevant Linux, Kubernetes, VMware, Microsoft, AWS, Azure, Cisco, or Palo Alto certifications

🏖️ Benefícios

• Remote role situated in the Continental US • 5% associated travel • Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Priority referrals for protected veterans • Participation in an on-call rotation with after-hours/weekend work as required

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