Engineering Manager

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Prokeep

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2016

🤝 B2B

☁️ SaaS

🛍️ Comércio Eletrônico

💰 $9.000.000 Seed Round em 2022-06

B2B • SaaS • eCommerce

Prokeep é uma plataforma de comunicação dinâmica projetada especificamente para distribuidores, permitindo que eles melhorem o engajamento com os clientes e otimizem a gestão de pedidos por meio de vários canais, como mensagens de texto, e-mail e chat na web. Ao centralizar os dados e as comunicações dos clientes, Prokeep garante que as equipes possam atender os clientes mais rapidamente e impulsionar de forma proativa o aumento das vendas. A plataforma integra-se perfeitamente aos sistemas existentes, oferecendo insights em tempo real e fluxos de trabalho impulsionados por inteligência artificial para facilitar a tomada de decisões e melhorar o relacionamento com os clientes.

Descrição

• Lead and mentor a team of engineers, responsible for their output, technical decisions, career development, and priorities. • Be a thoughtful technical voice and support your team in making diligent architectural decisions. • Work closely with other engineering leaders, product management, design, and customer success to deliver against the roadmap. • Act as a real-time product manager for in-flight work — clarifying requirements, removing ambiguity, and making scoping decisions to keep the team moving. Own team execution end-to-end — from planning and prioritization through delivery, ensuring commitments are met and blockers are resolved quickly. • Own support escalations and work closely with customer success to triage, prioritize, and resolve production issues efficiently. • Responsible for the on-time, high quality features developed by the team, using scope and creative problem-solving to find the best paths to delivery. • Own testing results and quality gates, partnering with DevOps to maintain and improve build pipelines and CI/CD processes. Drive a culture of code quality, testing, and engineering best practices across the team. • Continuously measure and improve against the team's KPIs, ensuring the team doesn't simply deliver, but grows. • Own the team's delivery health — tracking cycle time, WIP, and velocity to identify bottlenecks and drive continuous improvement. • Participate in hiring, onboarding, and building out the engineering team as Prokeep scales. • Conduct regular 1:1s, performance reviews, and career development conversations with direct reports.

🎯 Requisitos

• 3-5+ years of experience leading engineering teams within SaaS software companies, including direct management of engineers at varying levels of seniority. • Demonstrated track record of developing talent and retaining high performers. • Working knowledge of at least one area of our stack: Elixir, React, React Native, or AWS. • Hands-on experience leading Agile or Kanban/Lean sprint teams, with measurable improvements in velocity, quality, or delivery timelines. • Experience scoping, planning, and shipping software at a consistent cadence, including building and refining the processes that support it. • Ability to set clear goals and expectations for teams and individuals, track progress, and course-correct when needed. • Experience managing projects end-to-end in ambiguous or fast-moving environments where priorities shift. • Strong communicator with experience translating technical context for non-technical stakeholders and advocating for engineering needs cross-functionally. • Familiarity with instrumentation, observability, and tooling practices that support engineering team performance and continuous improvement. • Comfort operating in a startup or high-growth environment where structure is still being built.

🏖️ Benefícios

• Competitive Compensation: ($145k - $155k) Reflecting your expertise and impact. • Equity Package: Your success is our success—share in the growth you’ll help create. • Comprehensive Benefits: Health, dental, vision, life, short & long-term disability, 401(k), and employee assistance program (EAP). • Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits • Remote & Hybrid Work: Work from home from any US location outside of CA, or hybrid from one of our offices in New Orleans or Atlanta • Continuous Growth: Yearly education stipend to support your professional development.