Senior Solutions Architect – Government Partnerships

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Propel, Inc

51 - 200 funcionários

Fundada em 2014

👥 B2C

☁️ SaaS

🌍 Impacto Social

💰 $3.500.000 Grant - Propel em 2024-08

B2C • SaaS • Social Impact

A Propel é uma empresa de tecnologia e aplicativo móvel para consumidores que ajuda pessoas que recebem benefícios do governo (principalmente SNAP/EBT) a gerenciar esses benefícios. O aplicativo se conecta aos portais estaduais para recuperar saldos e históricos de transações do EBT, oferece verificação de saldo, previsões de depósitos, detalhes de transações, recursos de segurança como bloqueio de cartão e bloqueio de transações fora do estado, monitoramento de fraude e alertas sobre atualizações de benefícios e políticas. A Propel também oferece descontos exclusivos em mantimentos, planos de telefone/internet, listas de empregos e atividades temporárias, além de conteúdo editorial e recursos para comunidades SNAP/WIC. É gratuito para os usuários, gera receita por meio de publicidade seletiva e parcerias, e opera na maioria dos estados e territórios dos EUA. A empresa foca em fortalecer a rede de segurança social com tecnologia e atende milhões de usuários.

Descrição

• Be the product voice in state conversations. Prepare materials, present Propel's capabilities, and field technical questions from state partners directly. Translate what you learn into structured requirements and recommendations for product and engineering. • Own state campaign delivery end to end. • Define what Propel will deliver for each state engagement, write the scope-of-work, set up campaign infrastructure, monitor execution, run the evaluation, and fix what breaks. • Lean into AI-enablement to create more leverage for our partnerships work with less engineering support. • Make hands-on tradeoff decisions about when a state's needs warrant new product investment vs. existing capabilities — and when it's configuration work, do it yourself. • Feed the case management product roadmap. Synthesize patterns across engagements to surface common needs and platform gaps. Bring specific, evidence-based recommendations to PMs — not just "states want X," but "here's the pattern across three states, here's what a platform-level solution looks like, and here's the data."

🎯 Requisitos

• 5+ years bridging product/technical teams and external partners — solutions architecture, implementation/delivery leadership, technical program management, or product management in a B2G context. You should have direct experience working in or selling to state SNAP or Medicaid agencies. • Technical background – you’re comfortable getting in the weeds on how our tech stack operates to tackle questions around how we should integrate with state partners. You are comfortable reading API docs, translating technical documents for non-technical stakeholders and doing a first-draft estimate of complexity and scope for new tasks. • Familiarity with public benefits administration — SNAP, Medicaid, EBT, or adjacent programs. You understand (or can quickly learn) how state agencies work, what their incentives are, and why things like payment error rates and redetermination processes matter • The ability to operate across altitudes — presenting to a state CIO on Monday, speccing a campaign config on Tuesday, analyzing pilot results on Wednesday, drafting a SOW on Thursday • Strong product instincts — you can tell the difference between a state request that should become a platform feature and one that should stay a one-off. You know when to advocate for one-off investments because they are critical to the state pipeline, and when they should be left on the table. • Comfort with ambiguity — we're inventing a new model for how a consumer tech company partners with state agencies, and you'll be building the plane while flying it • Communication and data skills — clear writing, compelling decks, and enough SQL/analytics fluency to tell the story of a campaign's impact

🏖️ Benefícios

• Meaningful work and a strong shared sense of mission • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats. • 20 Days of PTO • 4% 401K match • $10k lifetime spend towards Carrot Fertility • Excellent Medical, Dental and Vision options • A strong equity package that reflects the leveling and anticipated impact of this role

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