Forward Deployed Engineer, Immuware

🕒 Ontem

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $120.000 - $140.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👷🏻‍♀️ Engenheiro

👻 Score fantasma 10%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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Propelus

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2001

🏥 Saúde

💼 Consultoria

📦 Logística

Healthcare • Consulting • Logistics

Propelus é uma empresa dedicada a modernizar a forma como profissionais, empregadores, reguladores, educadores e parceiros trabalham juntos. Ela unifica três marcas inovadoras — CE Broker, EverCheck e Immuware — para fornecer soluções abrangentes de conformidade e gestão profissional. Propelus empodera profissionais com ferramentas para avanço na carreira, simplifica o processo de conformidade e oferece uma plataforma para gestão profissional, educação continuada e verificação de fontes primárias. Confiada por mais de 5 milhões de profissionais e organizações, a missão de Propelus é simplificar a conformidade e aprimorar o crescimento e sucesso profissional, particularmente no setor de saúde.

Descrição

• Own technical resolution of customer problems end to end • Lead regular technical working sessions with customers • Configure, script, and write code for workflows, rules, fields, user and role management, reporting, data corrections, integrations, and small platform changes • Translate Employee Health requirements into working Immuware solutions • Challenge unnecessary requirements and select simple solutions addressing underlying problems • Document solution designs in Notion and update live items in Jira • Turn one-off fixes into reusable templates, decision trees, or product improvements • Triage new module or record-type additions requiring a Letter of Work or expansion to CSMs and Professional Services • Serve as the technical counterpart to Customer Success Managers on customer calls • Lead customer education, workflow walkthroughs, and retraining • Build trusted-advisor relationships with customer power users and technical contacts • Identify configuration gaps and risks before escalation • Monitor assigned customer environments, history, and upcoming needs • Partner with product and engineering, including opening pull requests, pairing on fixes, and reproducing or root-causing codebase issues • Surface recurring customer requests, regulatory gaps, and workflow limitations to Product • Contribute configurations, decision trees, scripts, and workarounds to the internal knowledge base • Fix issues where possible and provide clean, development-ready handoffs for others • Write scoped bug reports and feature requests • Distinguish between self-service fixes, support tickets, and product changes

🎯 Requisitos

• 5+ years in a technical, customer-facing role such as solutions engineer, implementation consultant, technical account manager, or forward deployed engineer • 4–5 years navigating Azure, JavaScript, and TypeScript • Strong background in SQL and Azure SQL database management • 2–3+ years of experience operating in Notion and Jira • Proficiency in C# • Comfort reading a codebase, debugging, and writing scripts or small features • Track record of building on SaaS platforms, including non-trivial workflows, rules, forms, reports, integrations, or role and permission structures • Ability to identify enterprise customer problems, outline potential issues, and own solution outcomes • Strong written and verbal communication skills • Ability to handle delays, bugs, and scope pushback while maintaining customer trust • Experience scoping issues, finding root causes, proposing solutions live, and navigating implementation • Comfort adapting to novel problems and changing policies and regulations • Experience writing clear, well-scoped bug reports and feature requests • Experience in healthcare IT, Employee Health, or occupational health preferred • Familiarity with immunization tracking, credentialing workflows, OSHA, and state health reporting requirements preferred • Familiarity with APIs and integrations, SQL, or scripting for data investigation and fixes preferred • Prior use of Immuware or similar platforms preferred • Legally authorized to work in the US; sponsorship unavailable

🏖️ Benefícios

• Professional development allowance • Flexible work arrangements • Ample paid time off • Paid time off for volunteering • Paid time off for birthdays • Paid time off for becoming a new parent • 401(k) with company matching • Financial planning education and resources • HSA, FSA, and traditional medical, dental, and vision insurance options for US employees and dependents • Annual Lifestyle Spending Account for wellness, WFH equipment, and other personal well-being expenses • 100% company-paid health insurance premiums for LATAM employees • Propelus Flex Club flexible benefits platform with monthly points and exclusive discounts for LATAM employees • Company-paid life insurance for LATAM employees • Discounted beneficiary coverage for LATAM employees