AI Implementation Associate

🕒 Junho 30

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🤖 Inteligência Artificial

👻 Score fantasma 15%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Railbookers Group

Railbookers Group

201 - 500 funcionários

Fundada em 1972

🏨 Hospitalidade

📦 Logística

✈️ Turismo

Hospitality • Logistics • Travel

O Railbookers Group é uma empresa de viagens e operadora de turismo que projeta e vende pacotes de férias ferroviárias personalizáveis em todo o mundo através de suas marcas Railbookers e Amtrak Vacations. Atende tanto consumidores quanto consultores de viagem, oferecendo itinerários bem elaborados, acomodações, opções de passeios e refeições em trens de luxo e trens noturnos, com ênfase na simplificação de viagens ferroviárias complexas em múltiplos países e sustentabilidade.

Descrição

• Drive the rollout of Railbookers’ AI roadmap across all functions (Sales, Marketing, Operations, Rail, Finance, HR, QC, Customer Service) • Lead the creation, training, and continuous improvement of department-specific AI agents to support quoting, booking, quality control, marketing content, HR workflows, and financial analysis • Embed AI tools into day-to-day workflows to simplify processes, reduce errors, and free up staff for higher-value, customer-centric activities • Partner with Data Engineering to leverage Railbookers’ Data Lake and Knowledge Graph, ensuring AI systems are powered by accurate, centralized, and high-quality data • Establish frameworks, training, and change-management initiatives so staff across all departments can confidently and effectively collaborate with AI tools • Define, monitor, and report on KPIs that demonstrate clear business impact • Maintain standards for ethical AI use, compliance with data privacy laws, and adherence to corporate governance policies • Proactively identify new AI use cases, pilot emerging technologies, and scale successful solutions across the company • Collaborate with department leaders to prioritize AI opportunities, drive adoption, and ensure solutions align with both strategic goals and frontline needs • Manage relationships with external AI partners, vendors, and consultants to accelerate innovation and maintain competitive advantage

🎯 Requisitos

• Bachelor’s degree in Business, Computer Science, Data/Business Analytics, or equivalent practical experience • 3+ years of experience leading digital transformation, automation, or AI-driven initiatives, with at least 2 years in a leadership or management role • Proven success introducing and scaling AI tools (e.g., LLMs, copilots, workflow automation, customer service/chatbots, knowledge assistants) across multiple business functions • Strong understanding of how AI integrates with enterprise systems, workflows, and data platforms, rather than deep model development • Demonstrated ability to drive change management and adoption programs, ensuring staff at all levels feel confident using AI tools • Excellent communication and facilitation skills, able to simplify technical concepts into clear business value for leadership and frontline staff • Experience creating AI best practices, governance frameworks, and training programs for business users • Strong project management and prioritization skills; able to balance multiple initiatives and deliver measurable business outcomes • Familiarity with AI ethics, compliance, and data privacy considerations in enterprise settings.

🏖️ Benefícios

• Work from Home • Generous PTO Package • Bonus and Incentive Plans • Medical, Dental, and Vision Insurance Including Optional HSA • Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna) • Employee Assistance Program • Short-term/Long Term disability Plan • Employer sponsored Life Insurance • Employer-Matched 401(k) • Familiarization Trips (Get paid to experience our vacations!) • Employee and Family/Friend Travel Discounts • Corporate Discounts through Working Advantage • Employee Referral Bonus • Cross-Departmental and Advanced Training Opportunities • Anniversary, Birthday, and Recognition Perks • Years of Service Awards • Annual Reimbursements for Home Office (office expenses, phone, internet)

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