MSP Systems Engineer

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🕒 Janeiro 31

🏄 California – Remoto

🏄 California – Remote

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Engenheiro de Sistemas

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Red Cup IT

SiteLinkedInTodas as Vagas

11 - 50 funcionários

Fundada em 2009

🔒 Cibersegurança

☁️ SaaS

Cybersecurity • SaaS • Managed Services

A Red Cup IT é um Provedor de Serviços Gerenciados (MSP) especializado em cibersegurança, conformidade e serviços de CIO virtual para empresas de médio e grande porte. A empresa é dedicada a fornecer soluções avançadas de cibersegurança, suporte a operações de TI e gestão de projetos complexos, garantindo uma relação cooperativa com as equipes internas de TI dos clientes. Com um foco abrangente em segurança, a Red Cup IT oferece serviços incluindo aumento de habilidades de TI, entrega de projetos e gestão de nuvem, todos personalizados para fornecer ambientes de TI eficazes e seguros para seus clientes.

Descrição

• Monitor, maintain, and administer client servers, workstations, and network devices (Windows Server, desktops, switches, firewalls, Wi‑Fi). • Respond to and resolve Level 2/3 support tickets and escalations. • Plan, design, and implement infrastructure projects such as server builds, virtualization, cloud migrations, and security improvements. • Manage Microsoft 365 and related cloud services (Exchange Online, Teams, SharePoint, Intune), including migrations and ongoing administration. • Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions. • Maintain backup and disaster recovery solutions, regularly verify backups, and participate in restoration testing. • Ensure systems are patched, secure, and compliant with best practices and client policies. • Document configurations, procedures, and project work; contribute to internal knowledge base. • Collaborate with project managers, vendors, and internal teams; provide guidance to junior engineers as needed.

🎯 Requisitos

• Several years of experience in systems engineering or administration, ideally in an MSP or multi‑client environment. • Strong knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365. • Experience with virtualization platforms (VMware vSphere/ESXi, Hyper‑V). • Solid understanding of networking fundamentals: VLANs, VPNs, routing, switches, and firewalls. • Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask). • Strong troubleshooting, documentation, and customer service skills, with the ability to manage multiple client environments at once. • Preferred Qualifications: Scripting/automation experience (PowerShell). • Exposure to Azure AD, Azure IaaS, and security best practices (MFA, endpoint protection). • Relevant certifications (e.g., Microsoft, VMware, Cisco, security).