Senior Software Engineer – AI Telephony Systems

🕒 Fevereiro 17

🗽 New York, North Carolina – Remoto

🗽 New York – Remote 🌲 North Carolina – Remote

💵 $100.000 - $160.000 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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Red Ventures

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2000

🏢 Corporativo

💸 Finanças

💰 Private Equity Round em 2018-07

Enterprise • AI • Finance

A Red Ventures é um portfólio de empresas focado em otimizar experiências digitais e ajudar milhões de pessoas a tomar decisões informadas sobre assuntos importantes. A empresa combina tecnologia de IA, conteúdo premium e análises de dados sofisticadas para personalizar experiências digitais para clientes em marcas próprias e em parceria com marcas globais renomadas. A Red Ventures também oferece serviços para clientes, auxiliando marcas globais a melhorarem suas jornadas de cliente, e realiza vários investimentos, incluindo startups e parcerias estratégicas. Suas áreas de foco incluem educação, conectividade doméstica, serviços financeiros, energia e viagens.

Descrição

• As a Senior Software Engineer, you’ll design and build scalable, cloud-based systems that enable real-time voice interactions across our platform. • Lead the development of core services that blend AI, telephony, and automation, helping shape how people communicate with our brands. • Own the design and delivery of new features end-to-end — from architecture and implementation to deployment and observability. • Work with product managers, AI engineers, and data scientists to bring conversational intelligence into real-world voice experiences. • Improve system performance, latency, and reliability across a distributed, event-driven stack. • Provide technical leadership — mentoring other engineers, sharing knowledge, and helping shape best practices across the team. • Participate in code reviews and on-call rotations, ensuring production systems run smoothly and efficiently.

🎯 Requisitos

• Languages: Strong proficiency in Python and TypeScript/Node.js. • Cloud Infrastructure: Deep experience with AWS (Lambda, DynamoDB, S3, CloudWatch, ECS/Fargate, etc.). • Telephony: Hands-on experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms. • APIs: Skilled in designing RESTful and event-driven APIs (WebSockets, SNS/SQS, or Kafka/Redis Streams experience a plus). • CI/CD: Proficient with modern DevOps workflows (GitHub Actions, CircleCI, or similar). • Testing: Strong commitment to automated testing (unit, integration, and load testing). • Telephony Protocols: Exposure to VoIP concepts, SIP, and telephony protocols. • Familiarity with observability stacks (Datadog, New Relic, or OpenTelemetry). • Databases: Familiarity with relational databases and basic working knowledge of SQL.

🏖️ Benefícios

• Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.