Key Account Manager – DACH, Coffee

🕒 Outubro 29

🇩🇪 Alemanha – Remoto

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

💰 Gerente de Contas

👻 Score fantasma 12%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

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REPA

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2018

🤝 B2B

📦 Logística

🛍️ Comércio Eletrônico

💰 Private Equity Round em 2016-09

B2B • Logistics • eCommerce

A REPA é líder na Europa no fornecimento de peças de reposição e acessórios para equipamentos de catering comercial, máquinas de café e vending e sistemas de refrigeração. A empresa oferece alta disponibilidade de peças originais, entrega rápida em toda a Europa por meio de diversos centros automatizados de logística e fulfillment, além de acesso à loja online. A REPA também oferece soluções de pós-venda para OEMs, programas gerenciados de peças de reposição e serviços de suporte técnico e despacho — incluindo atendimento 24 horas, 7 dias por semana — para redes de foodservice. Além disso, comercializa peças de reposição para eletrodomésticos e ferramentas para baristas.

Descrição

• Manage, develop, and strategically expand key and premium coffee-sector accounts across the DACH region • Acquire new key accounts and build long-term, sustainable customer relationships both on-site and through office-based engagement • Plan, manage, and implement REPA’s premium strategy in close coordination with the Head of the DACH Business Unit • Take responsibility for relevant projects and initiatives • Advise key and premium customers in writing and by phone on products, services, and individual requirements • Analyze customer needs, business potential, and market opportunities, and derive and implement appropriate measures for sustainable customer development • Serve as the interface between suppliers and internal specialist departments to resolve technical and subject-matter issues • Work with Marketing, Product Management, Customer Experience, and Sales to further develop the REPA Premium model • Maintain and manage customer-related master data and ensure a high level of data quality • Independently manage customer inquiries and sales activities in coordination with the field sales team • Support the identification of new business opportunities and market potential within the coffee segment

🎯 Requisitos

• Successfully completed commercial training or an equivalent qualification • Several years of professional experience in key account management, sales, or a comparable customer-focused role • Experience in the coffee industry, ideally in coffee machines, coffee equipment, professional coffee, vending, foodservice, or HoReCa • Excellent communication skills and a professional, confident manner • Strong service and customer orientation, with a genuine interest in building long-term customer relationships • Structured, independent, and solution-oriented approach to work • Very good written and spoken German and English; additional foreign languages are an advantage • Proficient in CRM systems (e.g., Salesforce or Microsoft CRM), ERP systems (e.g., SAP or Navision), and standard MS Office applications • Experience with analysis and reporting tools such as Power BI, Qlik, or Tableau is an advantage • Affinity for data and KPIs, with the ability to identify customer, market, and revenue potential and derive concrete measures from these insights • Enjoy working in a dynamic, international environment and be willing to take on responsibility

🏖️ Benefícios

• Attractive compensation package including Christmas and holiday allowances • 30 days of annual leave • Hybrid working model with flexible working hours and a flexitime account within a 40-hour workweek • Company pension scheme • Canteen with subsidized meals • Individual training and professional development opportunities • Regular employee events • Employee referral bonus • Corporate Benefits • Job ticket • Free employee parking • Job security within an internationally successful, rapidly growing, and family-friendly group of companies

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