Major Account Manager

🕒 Maio 11

🤠 Texas – Remoto

🤠 Texas – Remote

⏰ Tempo Integral

🟠 Sênior

🔴 Especialista

💰 Gerente de Contas

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Rhapsody

SiteLinkedInTodas as Vagas

201 - 500 funcionários

☁️ SaaS

🤝 B2B

🔌 API

SaaS • B2B • API

A Rhapsody é uma plataforma de habilitação em saúde digital e um conjunto de interoperabilidade que oferece integração de EHR, tradução de API e mensagens (HL7, FHIR, DICOM), identidade/EMPI e gerenciamento de terminologia semântica. Seus produtos SaaS e serviços profissionais ajudam prestadores de serviços, pagadores, fornecedores de tecnologia em saúde, HIEs e agências de saúde pública a acelerar a troca de dados, integrar clientes mais rapidamente, migrar para a nuvem e automatizar integrações para melhorar os fluxos de trabalho clínicos e a eficiência operacional. A Rhapsody foca na redução do ônus da integração por meio de interfaces escaláveis, prontas para produção, e automação para possibilitar um retorno mais rápido para iniciativas de saúde digital.

Descrição

• Serve as the main point of contact for assigned strategic accounts. • Develop and maintain strong, long-lasting client relationships. • Understand clients' business needs and objectives, providing tailored solutions. • Conduct regular meetings and business reviews with clients to ensure satisfaction and address concerns. • Identify opportunities for account growth and develop strategies to achieve revenue targets. • Propose and present solutions to meet client needs and drive incremental revenue. • Collaborate with sales and marketing teams to create customized proposals and presentations. • Develop and execute account plans that align with clients' business goals. • Analyze client data and feedback to identify trends and opportunities for improvement. • Monitor and report on account performance, providing insights and recommendations. • Coordinate with internal teams to ensure the successful delivery of products and services. • Oversee project timelines, deliverables, and client expectations. • Resolve any issues or conflicts that arise during the project lifecycle. • Stay informed about industry trends, market conditions, and competitor activities. • Negotiate contract pricing, structure and terms and conditions to maximize value for both the client and the company. • Ensure compliance with contract agreements and address any contractual issues. • Maintain accurate records of client interactions, opportunities, and project progress. • Prepare and deliver regular reports on account status, performance metrics, and growth opportunities. • Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning) using it by default to improve efficiency, consistency, and decision-making.

🎯 Requisitos

• Bachelor’s degree in Business, Marketing, or a related field • MBA or advanced degree preferred. • 8-10 years of experience in account management, enterprise sales, or a related field, with a proven track record of managing large strategic accounts. • Strong understanding of health industry-specific knowledge, if applicable. • Excellent communication, negotiation, and presentation skills. • Ability to analyze data, generate insights, and develop actionable strategies. • Strong project management skills and the ability to manage multiple priorities. • Proficiency in Salesforce and Microsoft Office Suite. • Strategic thinker with a customer-centric approach. • Collaborative team player who can work effectively with cross-functional teams. • Adaptable and resilient in a dynamic and fast-paced environment. • Self-motivated and results-oriented with a strong drive to exceed goals.

🏖️ Benefícios

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability) • 401k with a generous company match • Unlimited PTO, sick time & volunteer days • An innovative, inclusive, and fun work environment • Continuous learning and development opportunities