Operations Analyst

🕒 Outubro 29

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟢 Júnior

⚙️ Operações

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 10%

O que significa: a chance de ninguém estar realmente contratando para esta vaga.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Rhythm Energy

SiteLinkedInTodas as Vagas

51 - 200 funcionários

Fundada em 2020

⚡ Energia

👥 B2C

🤝 B2B

Energy • B2C • B2B

A Rhythm Energy é uma fornecedora de energia elétrica residencial e comercial, com sede no Texas, que oferece planos de energia para residências e pequenas empresas em vários mercados texanos. A empresa oferece planos de uso por tempo, resposta à demanda, tarifas fixas simples e planos amigáveis ao meio ambiente (incluindo opções de compensação solar e eólica), promovendo preços transparentes e um teste de 30 dias, enfatizando a experiência do cliente e economia de custos através de programas como o PowerShift. A Rhythm opera em Houston e outras áreas de serviço do Texas, concentrando-se no fornecimento de energia no varejo e serviços relacionados ao cliente.

Descrição

• Own and manage operational workflows, including account exceptions, failed orders, and customer-initiated requests • Work with the EDI vendor, utilities, and internal teams to investigate and resolve transaction exceptions • Analyze operational data to identify trends, recurring issues, and opportunities for improvement • Identify, recommend, and implement process improvements that increase accuracy, efficiency, and scalability • Communicate system bugs, operational risks, and business feedback to internal stakeholders and department leadership • Support operational requests within established SLAs, ensuring timely and accurate resolution • Partner with the manager and cross-functional teams to execute prioritized initiatives and meet deadlines • Document workflows, processes, and resolutions to improve operational consistency and knowledge sharing • Investigate and resolve failed orders and account exceptions with minimal disruption • Translate recurring operational issues into actionable improvements

🎯 Requisitos

• 1+ year of experience in backend operations, transaction management, operational workflows, or a related field • Strong analytical and problem-solving skills, including investigating issues and identifying root causes • Excellent attention to detail and organizational skills • Ability to manage multiple priorities • Proficiency with Excel • Comfort working with operational data and reporting tools • Strong written and verbal communication skills • Ability to collaborate across internal teams and external partners • Ability to learn new systems, processes, and technologies quickly • Proactive, self-motivated approach • Ability to work independently in a fast-paced environment • Collaborative mindset, openness to feedback, and interest in continuous improvement • Experience in retail energy, electricity supply, utilities, or another transaction-intensive industry • Familiarity with Electronic Data Interchange (EDI) systems and transaction management • Experience with customer service ticketing platforms, EDI management software, or data visualization tools • Experience testing operational workflows and documenting business processes • Interest in renewable energy, sustainability, and energy innovation

🏖️ Benefícios

• Remote flexibility: Work remotely within the United States • Meaningful ownership of critical processes impacting customers and business operations • Career growth in operations, energy markets, systems integration, and process improvement • Analytical challenges involving complex issues and operational data • Cross-functional exposure with internal teams, utilities, vendors, and external partners • Friendly, transparent culture valuing curiosity, ownership, and continuous learning • Opportunity to contribute to a sustainable, technology-driven energy company

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo