Director, Technical Training

Vaga não está no LinkedIn

🕒 Maio 20

🐎 Kentucky, Texas – Remoto

🐎 Kentucky – Remote 🤠 Texas – Remote

💵 $190.000 - $215.000 / ano

⏰ Tempo Integral

🔴 Especialista

👔 Diretor

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Riot Games

SiteLinkedInTodas as Vagas

1001 - 5000 funcionários

Fundada em 2006

🎮 Jogos

📱 Mídia

💰 $6.000.000 Venture Round em 2018-12

Gaming • Entertainment • Media

A Riot Games é uma desenvolvedora e publicadora líder de videogames, mais conhecida por criar e dar suporte ao League of Legends e um portfólio de títulos multiplayer competitivos nas plataformas PC e mobile. A empresa opera ligas de esports em grande escala e produz conteúdo de entretenimento, eventos e música ligados aos seus jogos, enquanto mantém serviços globais para jogadores, operações ao vivo e iniciativas focadas na comunidade.

Descrição

• Design and deliver end-to-end technical training curricula covering all site roles including data center technicians, electrical, mechanical, and operations personnel • Lead the transition of mining operations technicians to data center operational competency through structured skills gap analysis and targeted training programs • Develop and administer a comprehensive technician certification program with defined competency levels and assessment criteria • Deploy, manage, and optimize a Learning Management System (LMS) to deliver, track, and report on all training activity across the portfolio • Build and maintain a vendor and OEM training catalog, coordinating specialized technical training for critical systems including power, cooling, and networking infrastructure • Conduct training needs assessments across all sites to identify skill gaps and prioritize curriculum development • Establish training effectiveness metrics and reporting mechanisms to demonstrate ROI and inform continuous improvement of programs • Partner with Standards & Governance, Operational Readiness, and RCA & Continuous Improvement teams to ensure training reflects current SOPs and lessons learned • Build relationships with industry training bodies, certification organizations, and academic institutions to expand program offerings • Build, lead, and develop a high-performing technical training team

🎯 Requisitos

• 10+ years of experience in technical training, learning & development, or workforce development, with at least 5 years in data center, critical infrastructure, or mission-critical facility environments • Proven track record of designing and scaling technical training programs and certification pathways in a multi-site, operational environment • Deep understanding of data center operations including electrical systems, mechanical and cooling systems, network infrastructure, and DCIM/CMMS platforms • Hands-on experience deploying and managing LMS platforms (Cornerstone, Docebo, SAP SuccessFactors, or similar) • Experience building training programs for frontline technicians and skilled trades personnel in a regulated or standards-driven environment • Familiarity with data center industry certifications and frameworks including CDCP/CDCS, Uptime Institute, CompTIA, NFPA 70E, and OSHA standards • Strong instructional design skills with experience developing both in-person and eLearning content • Demonstrated ability to build programs from scratch and develop talent in a high-growth, fast-moving environment • Bachelor’s degree in Engineering, Education, Instructional Design, or a related field; Master’s degree preferred • Certifications preferred: ATD Certified Professional in Talent Development (CPTD), CDCP/CDCS, or equivalent industry credentials.

🏖️ Benefícios

• Competitive Salary: Base salary range $190,000 – $215,000 (commensurate with experience) + bonus + sign-on equity grant. • Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build. • 401(k) with Immediate Vesting: Generous company match • Comprehensive Health Coverage: Multiple medical plan options that include 100% employer-paid premiums. • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.