Endpoint Engineering Lead, Digital Workplace Services

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🕒 Julho 21

🏈 Alabama, Arizona, +3 estados a mais – Remoto

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $132.400 - $251.600 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

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RTX

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 2020

🏭 Manufatura

💼 Consultoria

📦 Logística

Manufacturing • Consulting • Logistics

A RTX é uma empresa globalmente reconhecida nos setores aeroespacial e de defesa, dedicada a tecnologias transformadoras e inovações marcantes. Ela opera por meio de diversos negócios, incluindo Collins Aerospace, Pratt & Whitney e Raytheon, com foco em voo sustentável e conectado, além de sistemas de defesa mais inteligentes. A RTX está comprometida com a diversidade, equidade e inclusão em toda a empresa e visa resolver os problemas mais complexos do mundo com tecnologia de ponta e talento. Além disso, a RTX está envolvida em projetos significativos, como a atualização do Núcleo do Motor F135 e o desenvolvimento de sistemas de defesa contra mísseis. A empresa enfatiza a responsabilidade corporativa e práticas sustentáveis.

Descrição

• Endpoint Service Coordination: Partner with Raytheon functional partners and Enterprise Services teams to identify, prioritize, and execute endpoint updates and initiatives effectively. • User Experience Advocacy: Serve as the primary advocate for end-users, ensuring that endpoint technologies are meeting their needs and performance expectations. • Raytheon Representation: Represent Raytheon during Enterprise governance boards. Understand Raytheon’s needs and represent them as the official voice for Raytheon when approving changes at the Enterprise level. • User Acceptance Testing Management: Establish and manage Raytheon’s User Acceptance Test community, ensuring changes are tested thoroughly before rolling out to the general community. • Performance Issue Resolution: Act as a technical evaluator and escalation point for users experiencing performance issues with their endpoint assets, ensuring prompt resolution. • Compliance Alignment: Ensure that all endpoint solutions and processes adhere to RTX’s compliance standards, including security, data protection, and regulatory requirements.

🎯 Requisitos

• Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an advanced Degree in a related field and minimum 7 years' experience • Experience with Windows OS; endpoint management software including Intune and SCCM; endpoint security and response tools including Microsoft Defender; patch and update management; and software packaging and deployment. • Experience with evaluation of hardware performance and identifying issues for correction. • Experience in IT service delivery, particularly in endpoint management, digital workplace services, or end-user support. • U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

🏖️ Benefícios

• medical • dental • vision • life insurance • short-term disability • long-term disability • 401(k) match • flexible spending accounts • flexible work schedules • employee assistance program • Employee Scholar Program • parental leave • paid time off • holidays