Services Engineering Leader

🕒 Agosto 26

🇺🇸 Estados Unidos – Remoto (EUA)

💵 $148.100 - $222.100 / ano

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

👻 Score fantasma 1%

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🗣️🇺🇸🇬🇧 Inglês obrigatório

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Logo of Rubrik, Inc.

Rubrik, Inc.

1001 - 5000 funcionários

Fundada em 2014

🏢 Corporativo

🔐 Segurança

☁️ SaaS

Enterprise • Security • SaaS

A Rubrik, Inc. é uma empresa que se especializa em gestão de dados e plataformas de dados em nuvem. Seus produtos e serviços focam no backup, recuperação, segurança e gerenciamento de dados em nuvem, permitindo que as empresas gerenciem, protejam e recuperem seus dados críticos. A Rubrik oferece soluções que se integram com provedores de serviços em nuvem e diversas plataformas para garantir operações de dados seguras e contínuas para seus clientes. A empresa tem como objetivo simplificar a gestão de dados em ambientes de nuvem híbrida complexos.

Descrição

• Lead the lifecycle development of new Professional Services offerings • Create, package, and launch high-value services that accelerate customers’ time-to-value across the Rubrik product portfolio • Bridge product strategy and field execution as a member of the Global Professional Services Leadership Team • Collaborate with Product Management, Product Engineering, Global Practice Leaders, Consulting Leadership, and PS Delivery teams • Design and launch standardized, scalable Professional Services offerings, playbooks, and delivery methodologies • Partner with Product Management and Product Engineering during early-stage product releases to build service packages, deployment frameworks, and best practices • Evaluate, refresh, and optimize the Professional Services portfolio based on field feedback, customer outcomes, utilization data, and market trends • Contribute to services strategy, operational strategy, and long-term business growth • Ensure new services are operationally viable, efficiently packaged, and supported by delivery artifacts • Equip sales and delivery teams with service scopes, scoping tools, and value propositions • Establish reusable delivery frameworks, automated deployment scripts, and standardized Statement of Work templates • Implement feedback channels to measure service effectiveness and refine offerings post-launch • Report to the Vice President, Global Professional Services

🎯 Requisitos

• 8–10+ years of direct experience in Service New Product Introduction (NPI), Services Productization, or Solution Engineering within a global SaaS, Enterprise Software, or Cyber Resilience company • Proven track record of taking complex enterprise technology services from initial concept to global field execution • Demonstrated ability to influence and collaborate across matrixed organizations, particularly with Product Management, Product Engineering, and Field Services • Experience presenting to and collaborating with executive leadership (VP level and above), with a track record of driving strategic initiatives • Deep understanding of enterprise IT infrastructure, data management, cloud platforms, or cybersecurity frameworks • Bachelor’s Degree in Computer Science, Business, Engineering, or a related technical field preferred • Equivalent practical experience welcomed

🏖️ Benefícios

• Bonus potential • Equity • Benefits • Equal employment opportunities • Reasonable accommodation to apply or perform the job

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