Omnichannel Operations Specialist

🕒 Julho 28

🌐 Estados Unidos, Canadá – Remoto

🇺🇸 Estados Unidos – Remoto (EUA) 🇨🇦 Canadá – Remoto

💵 $55.000 - $75.000 / ano

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

⚙️ Operações

👻 Score fantasma 7%

O que significa: quão provável esta vaga está aberta sem contratação ativa.Como ler: 60% ou mais significa que achamos que é uma vaga fantasma. Pontuações mais baixas preocupam menos.Como pontuamos: tempo em aberto, republicações, vagas abertas vs tamanho do time, rapidez para fechar vagas, e se o salário está divulgado.Observação: é uma estimativa de dados públicos, não um julgamento da empresa. Vagas reais podem ter pontuação alta, então use como uma dica, não como um fato.

Candidatar-se

Encontrar Vagas Remotas Similares

Configurar Alerta de Email para Novas Vagas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Rush Street Interactive

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2012

🎲 Jogos de Azar

🎮 Jogos

💰 $160.000.000 Post-IPO Equity em 2020-12

Gambling • Gaming • Entertainment

A Rush Street Interactive é uma empresa líder na indústria de jogos online, especializada em cassinos online e apostas esportivas. Conhecida por construir marcas altamente reconhecíveis e acessíveis como BetRivers, RushBet e PlaySugarHouse, a empresa oferece experiências de cassino online e apostas esportivas centradas no jogador na América do Norte e América Latina. Com foco em inovação e retenção de clientes, a Rush Street Interactive se esforça para oferecer produtos de jogos envolventes e experiências de entretenimento memoráveis com dinheiro real através de várias plataformas. Eles estão comprometidos em criar ambientes de jogo justos e fáceis de usar enquanto expandem sua atuação globalmente.

Descrição

• Own the end-to-end execution of omnichannel promotions connecting brick-and-mortar casino properties with online gaming experiences to drive cross-channel player engagement and value. • Develop and execute CRM campaigns across email and push channels to engage and retain omnichannel casino and sportsbook players. • Manage online promotional execution, including promotion pages, terms and conditions, banners, creative placements, campaign messaging, and site updates needed to support each offer. • Coordinate campaign assets, copy, approvals, promotional terms, creative needs, and launch requirements across internal teams to ensure promotions are accurate, compliant, and ready for release. • Partner with Revenue Operations, Omnichannel Strategy, Partnerships, property teams, Marketing, Analytics, Product Marketing, and other key stakeholders to develop promotional concepts, timelines, targeting strategies, and execution plans. • Recommend and identify omnichannel opportunities for targeted communication, retention, reactivation, and cross-channel growth. • Develop and optimize omnichannel lifecycle campaigns to acquire, retain, and reactivate omni channel players. • Monitor and report on KPIs around omni channel segments covering cross sell, acquisition, retention and reactivation. • Execute A/B testing and audience experiments to improve campaign effectiveness and player engagement. • Partner with the Omnichannel Analyst to develop actionable customer segments, measure campaign effectiveness, analyze retention and player value trends, and identify opportunities for incremental revenue growth. • Support linked-account initiatives by developing campaigns that encourage cross-channel engagement between online and brick-and-mortar properties. • Prepare campaign summaries and performance insights for marketing, property, and executive stakeholders. • Maintain data integrity and ensure compliance with responsible gaming and privacy standards.

🎯 Requisitos

• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred or equivalent relevant work experience. • 2+ years of experience in CRM marketing, digital communications, or customer engagement within gaming, entertainment, or hospitality industries. • Experience working with customer segmentation, lifecycle marketing, and campaign optimization. • Hands-on experience designing, launching, and managing targeted marketing campaigns using CRM platforms, such as Optimove. • Ability to interpret customer performance, including retention, conversion, player value, and campaign ROI. • Experience working with customer data platforms and business intelligence tools. • Understanding of player lifecycles, loyalty programs, promotional strategy, and customer retention within gaming, hospitality, or sports betting environments. • Must be able to obtain and maintain applicable gaming licenses. • Candidates located in the Central or Eastern Time Zones are preferred. • Minimal travel required; occasional visits to brick-and-mortar properties for meetings or collaboration.

🏖️ Benefícios

• Discretionary annual company bonus (Eligibility Varies by Role) • 401(k) plan with 100% company match on the first 4% • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance • Paid Time Off (Eligibility Varies by Role) • Employee Assistance Program (EAP)