Manager, Operations Support – Last Mile

🕒 Maio 7

🗻 New Hampshire, New York, +3 estados a mais – Remoto

🗻 New Hampshire – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🍁 Vermont – Remote

💵 $75.000 - $80.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

⚙️ Operações

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RXO, Inc.

SiteLinkedInTodas as Vagas

5001 - 10000 funcionários

Fundada em 2022

🚗 Transporte

☁️ SaaS

🤝 B2B

Transport • SaaS • B2B

<RXO, Inc. > A RXO, Inc. é uma empresa de frete e logística movida por tecnologia que conecta remetentes e transportadoras através de múltiplos modos (carga completa, LTL, intermodal, transporte fracionado, marítimo, aéreo, última milha) por meio de suas plataformas digitais RXO Connect™ e RXO Drive™. A empresa combina aprendizado de máquina e IA com extensas redes de transportadoras para fornecer soluções de capacidade, transporte gerenciado, agenciamento de cargas e serviços para transportadoras (cartões de combustível, factoring, marketplace), priorizando visibilidade, eficiência e capacidade flexível para clientes B2B. A RXO opera um grande marketplace e rede de transportadoras independentes, oferecendo tanto logística habilitada por software (plataformas com características semelhantes a SaaS) quanto serviços de transporte tradicionais.

Descrição

• Drive key quality, inventory and other critical metrics across the site by utilizing continuous improvement tools and processes • Schedule, review and monitor work instructions with supervisors and associates in designated areas of responsibility; lead associates to safely and efficiently execute daily roles • Review facility/department training status and schedule training according to set frequency; ensure training requirements are met in a timely manner • Write specifications for new developments and system enhancements • Analyze client requirements, determine fit and customizations, develop proposals, gather supporting data for cost estimates and present RXO’s capabilities and solutions to prospective clients • Serve as project manager for system implementations and upgrades; provide ongoing support as needed • Support implementations by delivering documented implementation plans, configuring systems, training users and providing post-implementation support • Perform process and data modeling • Generate project ideas and solutions; implement changes within and across departments • Utilize and maintain warehouse management system processes to deliver appropriate work documents and outcomes

🎯 Requisitos

• 5 years of relevant work experience • Experience leading value stream assessments and Lean improvement events (Kaizen events) • Bachelor’s degree in a related field or equivalent related work or military experience • Experience with statistical software, process mapping/modeling and prediction modeling tools skills (Crystal Ball) • Distribution and e-commerce experience, with heavy utilization of continuous process improvement methodologies • Experience improving business processes • Excellent leadership and interpersonal skills with the ability to work effectively at all levels of the organization; strong verbal and written communication skills • A results-oriented work style; highly organized with a strong sense of urgency and the ability to deal with ambiguity • The ability to maintain a positive attitude and promote teamwork in meeting goals and objectives

🏖️ Benefícios

• Competitive pay • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave • 401(k) retirement plan with up to 5% company match • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity • Employee Assistance Program (EAP) • Tuition reimbursement, adoption assistance • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account • Health Reimbursement Arrangement