Senior/Principal Process Consultant

🕒 Setembro 17

🏄 California, Colorado, +3 estados a mais – Remoto

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $117.200 - $260.100 / ano

⏰ Tempo Integral

🟠 Sênior

💼 Consultor

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Salesforce

SiteLinkedInTodas as Vagas

10.000+ funcionários

Fundada em 1999

💼 Consultoria

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

O Salesforce é uma empresa líder em software baseado em nuvem que fornece uma plataforma abrangente de gerenciamento de relacionamento com o cliente (CRM). A plataforma conecta todos os dados e equipes da empresa em um sistema integrado e orientado por IA para melhorar as vendas, o atendimento ao cliente e os esforços de marketing. O Salesforce oferece soluções escaláveis para empresas de todos os portes, incluindo pequenas e médias empresas, e fornece soluções específicas para setores industriais que modernizam operações, economizam tempo e reduzem custos. O Salesforce também oferece recursos educacionais através do Trailhead e uma ampla seleção de aplicativos no AppExchange para expandir as capacidades de seu CRM.

Descrição

• Own customer engagements end to end, from executive business case through rapid design, deployment, and handoff • Advise enterprise leaders, quantify ROI, and map multi-year automation roadmaps • Serve as the primary strategic advisor to enterprise stakeholders and understand business goals and operational pain points • Build business cases, define success criteria, establish KPIs and measured baselines • Lead structured discovery workshops and process mapping • Design and rapidly build automated process solutions and first working versions • Automate procure-to-pay, order-to-cash, and supplier onboarding processes • Build, test, and iterate AI-agent Blueprints using prompting tools • Design prompts, structure outputs with schemas and examples, and debug failures • Identify and manage REST and event-based integration points and related risks • Translate strategic goals into PRDs and technical acceptance criteria • Deliver through continuous design, build, validation, and refinement loops • Use AI agents and skills to accelerate requirements, build, testing, and documentation • Own scoping, build, UAT, data migration, cutover, and scope changes through go-live • Prioritize Day 1/MVP scope and justify trade-offs to customers • Design and run handoffs, documentation, and enablement for partners and customer teams • Set handoff guidelines, solution architecture documentation, and sustained post-deployment success criteria

🎯 Requisitos

• 5+ years in Solutions Consulting, Forward Deployed roles, Strategic or Management Consulting, Product Management, Process Automation, or Business Analysis • Domain depth in supply chain, ERP, or finance operations processes, including procure-to-pay, order-to-cash, AP/AR, and supplier onboarding • Hands-on experience building AI or agent-based automation, including prompt design, output structuring, and iterating on failures • Experience engaging enterprise executives in B2B SaaS to build business cases and long-term roadmaps • Proven track record owning engagements from discovery through go-live, including UAT, data migration, cutover, and structured handoffs • Strong grounding in workflow mapping, process modeling, process improvement, and change management • Experience translating business requirements into automated workflows, PRDs, and user stories • Working knowledge of REST, SOAP, event-based integration patterns, authentication, latency, and payload limits • Track record of setting success KPIs and baselines up front and measuring outcomes after go-live • Executive presence with skeptical executives and willingness to deliver bad news early with a plan • Familiarity with the Salesforce platform ecosystem preferred • Track record building or navigating partner ecosystems and implementation channels preferred • Lean, Six Sigma, or related process improvement certification preferred • Technical or business degree preferred; MBA a plus

🏖️ Benefícios

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available for certain roles • Equity may be available for certain roles

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