Senior Manager/Director, Services Sales Solutions – Public Sector

🕒 Maio 23

🗣️🇺🇸🇬🇧 Inglês obrigatório

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Salesforce

10.000+ funcionários

Fundada em 1999

☁️ SaaS

🤝 B2B

🤖 Inteligência Artificial

SaaS • B2B • Artificial Intelligence

O Salesforce é uma empresa líder em software baseado em nuvem que fornece uma plataforma abrangente de gerenciamento de relacionamento com o cliente (CRM). A plataforma conecta todos os dados e equipes da empresa em um sistema integrado e orientado por IA para melhorar as vendas, o atendimento ao cliente e os esforços de marketing. O Salesforce oferece soluções escaláveis para empresas de todos os portes, incluindo pequenas e médias empresas, e fornece soluções específicas para setores industriais que modernizam operações, economizam tempo e reduzem custos. O Salesforce também oferece recursos educacionais através do Trailhead e uma ampla seleção de aplicativos no AppExchange para expandir as capacidades de seu CRM.

Descrição

• Act as a trusted advisor to executive-level customers, developing narratives that articulate the execution plan and timeline of the transformation program • Prescriptively shape large, complex, and transformational engagements • Ensure business value is defined and realized by translating executive-level customer objectives into clear, executable implementation plans • Conduct and execute strategic Phase 0 engagements for critical opportunities and complex or at-risk accounts • Partner closely with Account Partners to structure the deal’s financial strategy and implementation roadmap • Build scalable, reusable assets for pre-sales tools, methodologies, and customer stories • Contribute to high client satisfaction by ensuring solutions are set up for delivery success • Define customer objectives, mitigate delivery risks, and apply a disciplined Go/No-Go process • Integrate AI-powered tools to scale velocity and quality

🎯 Requisitos

• 10+ years’ experience delivering enterprise-level consulting services • 7+ years focused on the Salesforce platform • 7+ years of deep enterprise-level project or program experience (SaaS preferred) • Demonstrable experience leading the end-to-end discovery, solutioning, estimating, and SOW-creation process for multi-cloud, transformational programs • Active involvement in supporting the sale of professional services, including leading proposal development and presenting to C-level executives • Deep demonstrated technical and/or functional proficiency in the Salesforce platform and its solutions • Salesforce Platform Administrator, Salesforce Sales Cloud Consultant, Agentforce Specialist, and Salesforce Service Cloud certifications are strongly preferred • Extremely strong written and verbal communication skills • Demonstrated ability to influence a group audience, facilitate complex solutioning workshops, and lead executive-level discussions regarding roadmap and scope • Excellent analytical, problem-solving, and conflict-resolution skills • A delivery-informed mindset with a deep understanding of cloud-based technologies • Proficiency in deal architecture and pricing levers • Proven ability to lead and mentor cross-functional teams and individuals • Ability to travel as required

🏖️ Benefícios

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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