Schema App
11 - 50 funcionários
📣 Marketing
🛍️ Comércio Eletrônico
Marketing • eCommerce
A Schema App é uma solução completa de marcação de Schema que ajuda equipes de SEO de grandes empresas a desenvolver um grafo de conhecimento e melhorar o desempenho nas buscas.
Enterprise Customer Success Manager
🕒 Junho 23
🇨🇦 Canadá – Remoto
💵 $75.000 - $85.000 / ano
⏰ Tempo Integral
🟡 Pleno
🟠 Sênior
🏆 Sucesso do Cliente
👻 Score fantasma 13%
🗣️🇺🇸🇬🇧 Inglês obrigatório
De onde vem esta vaga
Publicada na página de carreiras da Schema App, não em um site de vagas
Vista pela primeira vez pelo Remote Rocketship Junho 23
Ainda aberta no site da Schema App. Verificada 7 horas atrás.
Schema App
11 - 50 funcionários
📣 Marketing
🛍️ Comércio Eletrônico
Marketing • eCommerce
A Schema App é uma solução completa de marcação de Schema que ajuda equipes de SEO de grandes empresas a desenvolver um grafo de conhecimento e melhorar o desempenho nas buscas.
Descrição
• Own more complex customer relationships and operate as a trusted advisor to senior stakeholders • Develop engagement strategies that align to customer goals, organizational structure, and business priorities • Create and execute customer success plans with measurable business objectives and KPIs • Monitor customer health, identify risks early, and lead mitigation strategies to ensure long-term success • Own renewal strategy, forecasting, and customer communications throughout the contract lifecycle • Lead strategic business reviews that demonstrate ROI, business impact, and progress toward customer goals • Gather, synthesize, and communicate customer feedback to Product and internal stakeholders
🎯 Requisitos
• Experience in managing customer relationships • Deep expertise in Schema App's platform, schema markup, knowledge graphs, SEO, and AI-powered search • Ability to engage confidently with senior leaders and decision-makers • Strong understanding of contracts, timing, ROI, and customer buying dynamics
🏖️ Benefícios
• Great benefits for health & wellness, and your coverage starts as soon as you do • RRSP matching! • Flex days to re-energize on top of vacation days and you don’t work on your birthday • The Culture Club keeps our virtual team connected through fun and innovative events
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