BSS Systems Engineer

🕒 Abril 16

Candidatar-se

Encontrar Vagas Remotas Similares

Receber Emails de Vagas Remotas

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Enviar Currículo

Schurz Communications

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 1872

📡 Telecomunicações

📱 Mídia

Telecommunications • Media

A Schurz Communications é uma empresa de comunicações diversificada que opera e investe em redes de banda larga e fibra, fornece serviços de nuvem e gerenciados de banda larga, e possui propriedades de mídia local focadas na comunidade e uma fundação filantrópica. A empresa e suas subsidiárias implementam a internet Flight Fiber de múltiplos gigas, dão suporte a clientes residenciais e empresariais, gerenciam registros regulatórios e da FCC, e publicam notícias e atualizações sobre suas operações de banda larga e telecomunicações.

Descrição

• Design, configure, and maintain BSS platforms including CRM, billing, product catalog, provisioning, service activation, inventory systems and workflow tools. • Integrate internal systems and third-party applications using APIs, webhooks, and middleware and scripts. • Automate service provisioning, activation, and billing workflows for broadband, VoIP, and IPTV services. • Ensure data integrity and synchronization between CRM, NMS, and billing platforms. • Troubleshoot system-level issues and ensure timely resolution. • Collaborate with Sr Business Process Manager, Finance, Network Engineering, Network Operations, and Customer Experience and Marketing teams to define and implement business workflows. • Participate in vendor evaluations and implementations of BSS tools. • Participate in system architecture design, release planning, and performance optimization efforts. • Create and maintain system documentation, workflows, data models, and change logs. • Assist with user acceptance testing (UAT), change control, and system upgrades. • Troubleshoot system issues and coordinate resolution with vendors as needed. • Support reporting and analytics by exposing key system data to BI tools or warehouses. • Contribute to cybersecurity compliance and access control settings. • Other duties and projects as assigned.

🎯 Requisitos

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience. • 5+ years of experience with BSS/OSS platforms in a telecom or ISP environment. • Strong knowledge of provisioning systems (e.g., Symphonic, Alianza, Calix CMS). • Hands-on experience with platforms such as Salesforce, Netcracker, Domo, or similar. • Experience with IP networking fundamentals and services (DHCP, RADIUS, DNS). • Intermediate to expert level experience with scripting (Python, Bash, SQL, REST APIs). • Strong understanding of data flows and ETL. • Excellent troubleshooting and documentation skills. • Effective cross-functional communication skills. • Ability to work across multiple departments and manage competing priorities.

🏖️ Benefícios

• Group health & dental insurance • 401(k) program with company match • Generous PTO program • Company wellness program • Employer-paid short- and long-term disability