Account Associate

Vaga não está no LinkedIn

🕒 Julho 27

🌐 Colômbia, Argentina – Remoto

🇨🇴 Colômbia – Remoto 🇦🇷 Argentina – Remoto

⏰ Tempo Integral

🟢 Júnior

🟡 Pleno

🧑‍💼 Executivo de Contas

🚫👨‍🎓 Sem graduação necessária

👻 Score fantasma 15%

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SD Solutions

SiteLinkedInTodas as Vagas

201 - 500 funcionários

💼 Consultoria

📦 Logística

📣 Marketing

Consulting • Logistics • Marketing

A SD Solutions é uma empresa especializada em oferecer uma variedade de soluções de staffing e outsourcing voltadas a impulsionar o crescimento de negócios orientados por tecnologia. A companhia oferece serviços como Staff Augmentation, Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO) e Employer of Record (EoR), que permitem contratar globalmente sem a necessidade de constituir uma entidade legal no exterior. A SD Solutions concentra-se em capacitar empresas com serviços completos, sob medida para expansão global, além de orientação estratégica e consultoria. A empresa fornece times dedicados de engenharia de software, Data Science e DevOps para garantir uma evolução tecnológica contínua e sem fricções. Com ampla experiência e um histórico comprovado, a SD Solutions ajuda as empresas a escalar e a se transformar de forma dinâmica.

Descrição

• Customer Outreach & Relationship Management • Make consistent outbound calls to assigned accounts, including active, dormant, and unqualified accounts • Conduct discovery to understand each customer's fleet composition, purchasing patterns, and end market • Follow up on all open quotes, abandoned carts, and inbound inquiries within defined service levels • Serve as the primary point of contact for your accounts on order, pricing, and availability questions • Account Strategy & Territory Management • Segment your book by revenue potential and build a prioritized call plan • Identify cross-sell and upsell opportunities based on purchase history and product adjacencies • Build account-specific growth plans for top-tier customers • Track competitive pressure and pricing dynamics in your geography and report findings to BPW leadership • CRM Discipline & Data Hygiene • Log every customer interaction in BPW's CRM with accurate notes, next steps, and follow-up dates • Maintain clean, complete, and current account records including contacts, addresses, and account status • Correct bad data as you encounter it rather than working around it • Use CRM reporting to manage your own pipeline and activity levels • Adhere to BPW data handling, access, and confidentiality requirements at all times • Email & Communication Consistency • Execute structured email follow-up sequences alongside phone outreach • Write clear, professional, error-free customer communications using BPW-provided email • Maintain consistent cadence so no account goes untouched beyond its assigned interval • Product & Market Learning • Build working knowledge across a broad and growing catalog of parts and vendor lines • Learn the operating realities of the end markets we serve, including fleets, service centers, municipalities, and dealers • Stay current as new vendors, categories, and SKUs are added

🎯 Requisitos

• 2+ years in a phone-based sales, inside sales, or account management role with direct customer-facing responsibility • Demonstrated comfort with high-volume outbound calling and cold or semi-cold outreach • Working proficiency with a CRM and a track record of disciplined activity logging • Strong written and verbal English communication skills with a professional phone presence • Proven organizational skills and the ability to manage a large book of accounts without dropping follow-ups • Reliable high-speed internet, quiet dedicated workspace, and headset suitable for continuous calling • Ability to work core U.S. business hours aligned to the assigned territory time zone • Ability to work independently and hold yourself accountable to activity targets without daily supervision • Experience in distribution, industrial, automotive, or heavy-duty parts (Preferred) • Familiarity with NetSuite, Shopify, or similar ERP and e-commerce platforms (Preferred) • Experience selling technical or catalog-based products (Preferred) • Bilingual English and Spanish (Preferred)

🏖️ Benefícios

• Contact us to get more details about the benefits we offer.