Engineering Manager

Vaga não está no LinkedIn

🔥 30 minutos atrás

🗽 New York – Remoto

🗽 New York – Remote

💵 $171.000 - $248.000 / ano

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

👮‍♀️ Gerente de Engenharia de Software

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SeatGeek

SiteLinkedInTodas as Vagas

501 - 1000 funcionários

Fundada em 2009

🛍️ Comércio Eletrônico

⚽ Esportes

💰 $238.000.000 Series E em 2022-08

eCommerce • Entertainment • Sports

A SeatGeek é uma plataforma de venda de ingressos focada em dispositivos móveis que permite aos usuários comprar e vender ingressos para eventos ao vivo, como esportes, shows e apresentações teatrais. Com uma interface fácil de usar, a SeatGeek integra listagens de eventos, compra de ingressos e revenda em um só lugar. A plataforma melhora a experiência do usuário ao oferecer recomendações personalizadas e insights sobre tendências de eventos. Além disso, a SeatGeek oferece uma variedade abrangente de listagens para grandes eventos esportivos, musicais e de entretenimento, posicionando-se como uma fonte indispensável para os fãs que procuram ingressos. As operações e ofertas da empresa enfatizam uma experiência contínua no acesso e aproveitamento de entretenimento ao vivo.

Descrição

• Manage a team of Backend, Frontend, and applied AI and automation engineers • Own the technical vision for SeatGeek’s core support tools and integrations • Rapidly build and iterate tools to improve fan experience • Maintain operational excellence across the platform • Perform code and architecture reviews and provide technical and design feedback • Provide performance feedback, conduct one-on-ones, and support direct reports’ career development • Partner with Technical and Product counterparts to define team vision and direction aligned with organizational and business goals • Select technology vendors and make build-or-buy decisions with the team • Deliver features and iterate across the platform when needed • Communicate technical and product decisions, resolve blocking issues, and collaborate with organizational leaders • Participate actively in recruiting and help grow the engineering team

🎯 Requisitos

• 5+ years as an engineer in a role that was mostly about writing code • 2+ years of experience as an engineering manager of productive, motivated teams • Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences • Preferred: contributed to end-to-end customer support experience software at a marketplace product organization • Successfully built and led lean teams • Ability to foster safe, collaborative, and inclusive environments • Comfortable operating without a playbook, defining architecture, team ways of working, and roadmap simultaneously • Ability to explain complex technical concepts clearly to non-technical audiences • Knowledge of the technology industry and customer support tools and workflows • Ability to lead through context-setting, collaboration, and cross-functional buy-in • Prior experience as an engineer • Preferred hands-on experience with custom tools that increase support agent efficiency • Preferred hands-on experience with AI agent optimization • Core engineering skills and ability to learn; experience with every listed technology is not expected • Experience with technologies including Python (FastAPI), Go, C# (.NET Core), React, TypeScript, Swift, Kotlin, AWS, Kubernetes, ArgoCD, Datadog, Gitlab, Aurora/Postgres, ElastiCache/Memcached, OpenSearch, DynamoDB, Kafka, Flink, Airflow, Temporal, Workato, Zendesk, Sierra, Claude Code, Codex, and LLMs

🏖️ Benefícios

• Equity stake • Discretionary annual bonus • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely • A WFH stipend to support your home office setup • Unlimited PTO • Up to 16 weeks of fully-paid family leave • 401(k) matching • Student loan matching program • Health, vision, dental, and life insurance • Up to $25k towards family building, reproductive health services and Gender-affirming care • $500 per year for wellness expenses • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical • $360 per quarter to spend on tickets to live events • Annual subscription to Spotify, Apple Music, or Amazon music

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