Product Manager

🕒 Fevereiro 18

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Second Nature

SiteLinkedInTodas as Vagas

201 - 500 funcionários

Fundada em 2012

☁️ SaaS

🏠 Imobiliário

🤝 B2B

💰 $16.399.999 Series C em 2020-03

SaaS • Real Estate • B2B

Second Nature é uma Plataforma de Experiência do Residente que ajuda administradores de propriedades a personalizar e automatizar a integração e benefícios dos residentes. Seu software combina Integração de Residentes, Pacotes Personalizáveis de Benefícios para Residentes e um mecanismo de orquestração chamado Maestro para otimizar contratos de locação, tarefas de mudança, construção de crédito, seguro de locatários, serviços públicos e outros serviços para residentes. Disponibilizada como uma plataforma em nuvem para empresas de gestão de propriedades, a Second Nature visa melhorar a retenção de residentes, reduzir inadimplências e custos de manutenção, e aumentar a eficiência operacional.

Descrição

• Own the end-to-end delivery of GRI-related initiatives, ensuring scalable solutions and successful customer adoption. • Partner with the head of GRI in crafting a product roadmap that spans not only product & tech, but also operations, support, finance, and other key teams. • Work closely with internal stakeholders (operations, engineering, customer success, partnerships, support, and others) to understand workflows, pain points, and needs that translate into actionable requirements. • Work closely with third party vendors to perfect current systems and deliver exceptional resident experiences. • Monitor and report on key business and product metrics. • Navigate competing priorities to deliver on outcomes rather than solutions. • Be the “go to” for partner PMs, development teams, internal stakeholders, and third party vendors for Group Rate Internet.

🎯 Requisitos

• 4+ years of product management experience, preferably in PropTech. • Experience with file transfer processes and interacting with third party vendors and their own internal operations. • Ability to thrive in a fast-paced, high-growth environment; converting ambiguity into clear action while protecting quality. • Bring a decisive, “First Principles” mindset proactively unblocking teams and driving outcomes while collaborating closely with partners. • Ability to communicate crisply across functions (engineering, partnerships, customer success) and align stakeholders quickly. • Have an empathetic mindset when seeking out pain points and needs.

🏖️ Benefícios

• Health First: Medical, Dental, Vision, & Life Insurance; 401K Plan • Location: Work Remotely from anywhere in the US • Flexibility: Open PTO and sick days • Culture: Diverse, inclusive, supportive, and growth-focused • Growth: Be part of a fast-growing team building a new category and making a real difference • The Product: Award-winning, customer-loved platform that truly delivers on our mission