Senior Technical Analyst

🕒 Maio 27

🗣️🇺🇸🇬🇧 Inglês obrigatório

Candidatar-se
Encontrar Vagas Remotas Similares

📊 Verifique sua pontuação de currículo para esta vaga

Melhore suas chances de conseguir uma entrevista verificando sua pontuação de currículo antes de se candidatar.

Logo of Ampact

Ampact

51 - 200 funcionários

🤲 Filantropia

📚 Educação

🌍 Impacto Social

Charity • Education • Social Impact

Ampact é uma organização focada na comunidade que combina o poder do AmeriCorps com programas eficazes para atender necessidades críticas em todo o país. Por meio de suas iniciativas em Educação, Meio Ambiente e Futuros Saudáveis, a Ampact capacita membros do AmeriCorps para causarem impactos significativos em diversas comunidades. Os membros recebem benefícios como assistência para mensalidades e seguro saúde, enquanto atuam em funções projetadas para melhorar o sucesso dos estudantes, a resiliência climática e resolver questões de saúde pública.

Descrição

• Analyze business and technical requirements to identify and recommend effective system solutions. • Translate business needs into functional specifications, workflows, and design documentation. • Facilitate solution design discussions and support testing, implementation, and deployment activities. • Lead and support technical projects through planning, coordination, communication, and implementation. • Manage the business intake process for technology requests, enhancements, reporting needs, and operational improvements. • Collaborate with stakeholders to assess needs, prioritize initiatives, and align solutions with organizational objectives. • Perform data analysis and develop reports, dashboards, and visualizations to support business operations and decision-making. • Troubleshoot complex system and data issues, including integrations with applications, databases, and third-party platforms. • Create process documentation, user guides, and training materials, and provide end-user training and support.

🎯 Requisitos

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent combination of education and experience. • 5+ years of experience in technical analysis, systems analysis, business systems support, or related IT roles. • Experience leading technical projects, cross-functional initiatives, and business intake or requirements gathering processes. • Experience developing functional design documentation and translating business requirements into technical solutions. • Strong analytical and problem-solving skills, with experience in data analysis, reporting, and dashboard development. • Working knowledge of SQL, APIs, system integrations, and data management concepts. • Strong communication and collaboration skills, with the ability to manage multiple priorities and deadlines.

🏖️ Benefícios

• Medical • HSA • Dental • Vision • FSA • Life • Disability • PTO • 401(k)

Candidatar-se

Vagas Similares

🕒 Maio 26

Tintri

201 - 500

🔧 Hardware

☁️ SaaS

L3 Support Engineer diagnosing, resolving, and preventing complex customer issues for VMstore products. Collaborating with teams and providing solutions under high-pressure situations.

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Maio 26

DDN

1001 - 5000

🤖 Inteligência Artificial

L3 Support Engineer responsible for resolving complex issues for VMstore products in high-pressure situations. Requires deep expertise in enterprise data center architectures and Linux systems.

🇺🇸 Estados Unidos – Remoto (EUA)

💰 $10.000.000 Funding Round em 2011-06

⏰ Tempo Integral

🟠 Sênior

📞 Engenheiro de Suporte

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Maio 26

DDN

1001 - 5000

🤖 Inteligência Artificial

L3 Support Engineer responsible for diagnosing and resolving VMstore product issues for enterprise customers. Collaborating with Engineering for complex problem resolutions under high-pressure situations.

🇺🇸 Estados Unidos – Remoto (EUA)

💰 $10.000.000 Funding Round em 2011-06

⏰ Tempo Integral

🟠 Sênior

📞 Engenheiro de Suporte

🦅 Patrocina Visto H1B

info

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Maio 26

Veriff

501 - 1000

🔐 Segurança

📋 Conformidade

💸 Finanças

Senior Technical Support Engineer at Veriff resolving complex technical issues for customers. Driving initiatives and mentoring engineers while ensuring service reliability within the USA.

🇺🇸 Estados Unidos – Remoto (EUA)

💰 $100.000.000 Series C em 2022-01

⏰ Tempo Integral

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

🕒 Maio 26

Action1

51 - 200

☁️ SaaS

🔒 Cibersegurança

🏢 Corporativo

Technical Support Engineer addressing customer inquiries and troubleshooting issues for Action1's endpoint management platform, ensuring full product functionality and enhancing support processes.

🇺🇸 Estados Unidos – Remoto (EUA)

⏰ Tempo Integral

🟡 Pleno

🟠 Sênior

📞 Engenheiro de Suporte

🗣️🇺🇸🇬🇧 Inglês obrigatório

Linux

MacOS